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To build and grow the Operations Administrator role, which plays a critical part in ensuring efficient and effective operational activities. This position is responsible for overseeing administrative workflows, improving internal processes, supporting strategic initiatives, facilitating cross-departmental collaboration, and acting as a key support to leadership by ensuring compliance, tracking operational KPIs, and driving process optimization.

1. You will coordinate and oversee day-to-day operational administrative activities and support operations management in strategic planning, budgeting, and reporting.
2. You will analyze operational workflows, propose continuous improvement initiatives, monitor operational KPIs, and generate performance reports.
3. You will liaise across departments to streamline communication and operations, and supervise and mentor junior administrative staff.
4. You will manage procurement documentation, supplier communications, and vendor follow-up, organize meetings, draft agendas, record minutes, and manage action points.
5. You will assist in audits, compliance checks, enforcement of corporate policies, onboarding processes, training logistics, and HR administrative tasks.
6. You will assist in risk management initiatives and business continuity planning, and take ownership of special projects assigned by management.
7. You will coordinate between the team lead and project managers for logging and following NCRs on the system, and update the organization’s competency matrix in coordination with team leaders.
8. You will support employees with administrative requests such as travel and hotel arrangements, and support training activities for the team.
9. You will lead, motivate, and support a large team within a time-sensitive and demanding environment, including developing career plans for direct reports and resolving problems.
10. You will manage data collection for updating metrics to achieve productivity targets, reduce costs per unit, eliminate errors, and deliver excellent customer service.
11. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your actions while caring for colleagues and the business.

• A bachelor's degree or diploma in electrical engineering is preferred.
• Minimum 5+ years of experience in operations, administration, or related fields.
• Advanced skills in MS Office (Excel, Word, PowerPoint, Outlook).
• Experience with ERP systems (SAP, Oracle) is preferred.
• Proficiency in both spoken and written English is required.