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Mobile software Technician
Job summary
A technology company in Saudi Arabia seeks a skilled technician for mobile device software support. Responsibilities include diagnosing, troubleshooting, and repairing software issues on smartphones and tablets. Candidates should possess a degree in IT or related fields and have strong communication skills. Experience with mobile device management tools is essential. Only Saudis may apply.
Qualifications
- Previous experience in mobile device software maintenance.
- Professional certifications in mobile repair or software support are a plus.
- Only Saudis.
Responsibilities
- Diagnose, troubleshoot, and repair software-related issues on mobile devices.
- Perform software installations, updates, backups, and restore operations.
- Assist customers with technical support and ensure devices are functioning optimally.
Skills
Education
Responsible for diagnosing, troubleshooting, and repairing software-related issues on mobile devices such as smartphones and tablets. Perform software installations, updates, backups, and restore operations. Assist customers with technical support and ensure devices are functioning optimally.
- Proficient in mobile operating systems (Android, iOS, Harmony)
- Experience with mobile device management tools
- Ability to diagnose and resolve software issues
- Familiarity with USB drivers, recovery modes, and firmware updates
- Basic understanding of mobile hardware components
- Strong troubleshooting and problem-solving skills
- Good communication and customer support skills
- Diploma or Bachelor’s degree in Information Technology, Computer, Support services, or related field
- Previous experience in mobile device software maintenance
- Professional certifications in mobile repair or software support are a plus
- Only Saudis
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.