Mobile software Technician

eXtra (United Electronics Co.); At Ta'if; On-site; SAR 120,000 - 150,000; Full time

Job summary

A technology company in Saudi Arabia seeks a skilled technician for mobile device software support. Responsibilities include diagnosing, troubleshooting, and repairing software issues on smartphones and tablets. Candidates should possess a degree in IT or related fields and have strong communication skills. Experience with mobile device management tools is essential. Only Saudis may apply.

Qualifications

• Previous experience in mobile device software maintenance.
• Professional certifications in mobile repair or software support are a plus.
• Only Saudis.

Responsibilities

• Diagnose, troubleshoot, and repair software-related issues on mobile devices.
• Perform software installations, updates, backups, and restore operations.
• Assist customers with technical support and ensure devices are functioning optimally.

Skills

Proficient in mobile operating systems (Android, iOS, Harmony)

Experience with mobile device management tools

Ability to diagnose and resolve software issues

Familiarity with USB drivers, recovery modes, and firmware updates

Basic understanding of mobile hardware components

Strong troubleshooting and problem-solving skills

Good communication and customer support skills

Education

Diploma or Bachelor’s degree in Information Technology, Computer, Support services, or related field

Job description

Job Description

Responsible for diagnosing, troubleshooting, and repairing software-related issues on mobile devices such as smartphones and tablets. Perform software installations, updates, backups, and restore operations. Assist customers with technical support and ensure devices are functioning optimally.

Key Skills

• Proficient in mobile operating systems (Android, iOS, Harmony)
• Experience with mobile device management tools
• Ability to diagnose and resolve software issues
• Familiarity with USB drivers, recovery modes, and firmware updates
• Basic understanding of mobile hardware components
• Strong troubleshooting and problem-solving skills
• Good communication and customer support skills

Qualifications

• Diploma or Bachelor’s degree in Information Technology, Computer, Support services, or related field
• Previous experience in mobile device software maintenance
• Professional certifications in mobile repair or software support are a plus
• Only Saudis