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Onboarding Specialist
Job summary
A leading company in the food and beverage industry seeks an Onboarding Specialist to enhance the employee onboarding experience. The role focuses on managing onboarding logistics, conducting orientation sessions, and ensuring compliance with labor laws. Ideal candidates should have a Bachelor’s degree in HR or Business Administration, along with 2-3 years of relevant experience, especially in hospitality. Strong communication and organizational skills are essential for success in this dynamic environment.
Qualifications
- Minimum 2–3 years of experience in onboarding or HR coordination.
- Experience in the F&B or hospitality industry preferred.
- Fluency in English; Arabic is an advantage.
Responsibilities
- Manage end-to-end onboarding processes and coordinate pre-employment requirements.
- Conduct onboarding sessions and ensure departmental handovers.
- Monitor onboarding satisfaction through feedback surveys.
Skills
Education
Tools
The Onboarding Specialist is responsible for delivering a seamless and positive onboarding experience for all new hires. This role ensures that employees are successfully integrated into the organization, aligned with the company culture, and equipped with the resources needed to thrive from day one.
1. Onboarding Coordination
Manage end-to-end onboarding processes for new joiners across Head Office and Operations.
Coordinate pre-employment requirements, including document collection, visa processing, and medicals.
Schedule orientation sessions and ensure all new hires receive welcome kits, systems access, and company materials.
2. Orientation Facilitation
Conduct engaging and informative onboarding sessions to introduce company policies, values, and brand culture.
Ensure departmental handovers and buddy assignments are in place for each new hire.
Provide clear communication on role expectations and company standards.
3. Logistics Management
Oversee logistics such as airport pickups, accommodation arrangements, and cash advances for newly arriving staff.
Coordinate with Procurement, Administration, and Accommodation teams for smooth arrivals and transitions.
Track onboarding expenses and submit timely reports for reimbursement or approval.
4. Employee Experience
Serve as the first point of contact for new employees during their initial months.
Monitor onboarding satisfaction through feedback surveys and check-in meetings.
Proactively resolve issues or escalate concerns to relevant stakeholders.
5. System & Compliance
Maintain accurate onboarding records in the HR system (HRIS).
Ensure all documentation is in compliance with labor regulations and company standards.
Generate onboarding reports and dashboards for leadership review.
Bachelor’s degree in Human Resources, Business Administration, or related field.
Minimum 2–3 years of experience in onboarding or HR coordination, preferably in the F&B or hospitality industry.
Strong organizational and multitasking skills.
Excellent interpersonal and communication skills.
Proficiency in Microsoft Office and HR systems (SAP, Oracle, or similar).
Fluency in English; Arabic is an advantage.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.