Senior Manager - Credit Administration & Operations

MAAX FACTOR SDN BHD; Kuala Lumpur; On-site; MYR 80,000 - 115,000; Full time

Job summary

A financial services company in Kuala Lumpur is seeking a Senior Manager for Credit Administration & Operations. The role involves leadership in managing credit operations and optimizing processes. The ideal candidate will have 8 to 12 years of experience in banking or financial institutions, particularly in credit administration. Required skills include proficiency in Microsoft Office and fluency in English and Bahasa Malaysia. The position also focuses on team development and addressing customer issues. Medical benefits and a 5-day work week are offered.

Benefits

Medical (Self & Dependent)

Insurance

5-day week

Qualifications

• Minimum 8 - 12 years' experience in Banking and/or other Financial Institutions.
• Experience in a Factoring Company and/or Commercial/SME Banking is an advantage.
• Fluent in English & Bahasa Malaysia, both spoken and written.
• Good knowledge of overall Credit Administration processes.

Responsibilities

• Responsible for preparation of Facility Offer Letters.
• Manage and control credit operations for accurate processing.
• Ensure quality of security documentation through monitoring.
• Lead team in dealing with external customer issues.
• Develop talent within the team by providing guidance.

Skills

Leadership

Credit Administration

Problem-solving skills

Digitalization

Team development

Customer service

Education

Degree in Business, Accounting, Banking, Finance, Economics

Tools

Microsoft Office (Word, Excel)

Job description

Senior Manager - Credit Administration & Operations

Candidate is responsible to provide leadership for the overall management of the Credit Administration function for the Financial Services Division of the Group. Key responsibilities include timely preparation of legal and security documentation for Client execution, processing of disbursements and dealing with external customer issues and to provide timely, accurate and effective credit administrative support to business units. The candidate also drives the optimization of the team, reducing overall operations costs and decreases operational risk.

The Group primarily operates its Financial Services business through its fully owned subsidiaries – Maax Factor Sdn Bhd (MFSB) and MAA Credit Berhad (MAAC). MFSB’s business is trade receivable financing or factoring for SMEs and MAAC provides various forms of funding from short term to long term loans.

MAAX Factor Sdn Bhd is a company pioneered by a prominent investment holding company, MAA Group Berhad; listed on the Main Board of Bursa Malaysia. Affiliated to the Melewar Group, our company is principally involved in financial services and trade receivable financing, also known as factoring. Fast growing with multiple branches nationwide, our mission is to continuously excel in the financial services industry of Malaysia.

Job Responsibilities

• Responsible for preparation of Facility Offer Letters and liaising with solicitors for complete preparation of facility documentation.
• Manage and control credit operations to ensure accurate and efficient processing of disbursements and settlements.
• Ensure the quality of security documentations through periodic monitoring and evaluation and takes necessary measures to protect the organization’s interest.
• Define guidelines and standard operating procedures pertaining to management and control of credit operations to ensure accurate and efficient processing of credit facilities and monitoring of conditions/covenants and collateral.
• Perform checks to ensure legal and security documentation are completed, conditions precedents are fulfilled prior to activation of facilities, monitoring of conditions subsequent and ensure that the legal and security documents are in safe custody.
• Ensure compliance of internal processes and recommend areas for improvement.
• Digitalization of the Financial Services Division.
• Lead team in dealing with external customer issues, on-going customer services, post-financing support and resolving operation issues and product implementations.
• Develop talent within the team by providing guidance and coaching to achieve organizational goals.

Person Specification

• Degree in Business, Accounting, Banking, Finance, Economics or other related disciplines.
• Minimum 8 - 12 years' experience in Banking and/or other Financial Institutions, involving Credit Administration function. Those with experience in a Factoring Company and/or Commercial/SME Banking have an added advantage.
• Fluent in English & Bahasa Malaysia, both spoken and written.
• Competent computer skills with proficiency in Microsoft Office software, particularly in Word and Excel.
• Good knowledge of overall Credit Administration processes. Knowledge of credit facilities processing practices, methods and procedures.
• Experience in processing of documentation and releasing of SME, Commercial, Corporate or Syndicated loans/credit facilities is preferred.

Perks and benefits Medical (Self & Dependent), Insurance, 5-day week