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A leading design firm in Malaysia is seeking a design consultant to manage client projects from initial assessment to final installation. The successful candidate will conduct site visits, create detailed design proposals, and ensure client satisfaction throughout the process. Strong communication skills and proficiency in design tools are essential for guiding clients in achieving their vision. The role involves maintaining showroom displays and achieving sales targets while offering expert design advice.
Meet with clients to assess needs, preferences, lifestyle, budget, and space requirements.
Conduct site visits to take accurate measurements, assess layout, and identify potential design constraints.
Create detailed design proposals, layout plans, and product recommendations that align with client objectives.
Prepare and develop design concepts using visual tools such as CAD drawings, mood boards, 2D plans, and 3D renderings.
Revise drawings and design proposals based on client feedback to ensure full alignment before confirmation.
Present design solutions in a clear and professional manner, highlighting functionality, materials, and finishes.
Guide customers through materials, colours, accessories, and product options to assist in informed decision‑making.
Prepare accurate quotations, estimates, and sales contracts; negotiate pricing when appropriate.
Follow up with inquiries and leads through WhatsApp, calls, or showroom appointments to secure sales conversions.
Maintain strong, ongoing communication with clients throughout the design and sales process.
Work closely with the installation, project management, and production/manufacturing teams to ensure design accuracy and smooth project execution.
Conduct final checks on drawings before submission to production to avoid errors or mismatches.
Ensure customer satisfaction from initial consultation to post‑installation handover.
Maintain up‑to‑date knowledge of company products, materials, hardware, and design trends.
Achieve monthly and quarterly sales targets while delivering exceptional customer service and professional design guidance.
Manage and maintain showroom displays, update material boards, and ensure design samples are neatly organized.
Participate in product training, design workshops, and company marketing events when required.
Keep proper documentation and records for each project including drawings, agreements, and order forms.