Remote Case Manager – CRM & Education Admissions

Randstad; Remote; MYR 50,000 - 70,000; Full time

Job summary

A leading international education consultancy is seeking a CRM Manager to manage the applicant lifecycle. This fully remote role requires optimizing coordination between families and educational institutions. The ideal candidate will have a Bachelor's degree and 2-4 years of case management or project coordination experience. Proficiency in Google Workspace and CRM systems is essential. This position offers flexible working hours, along with performance-based bonuses, in a diverse team environment.

Benefits

Flexible working schedule

Yearly and performance-based bonuses

Professional growth opportunities

Qualifications

• A Diploma with relevant work experience or a Bachelor's degree.
• 2-4 years in case management, administration, or project coordination.
• Experience working in a virtual or hybrid setting with minimal supervision.

Responsibilities

• Manage the applicant process from onboarding to application submissions.
• Serve as the primary point of contact for families with updates.
• Ensure accurate documentation and manage applicant records.

Skills

Case Management

Application Processing

Client Communication

CRM Systems

Project Coordination

Education

Bachelor's degree

Tools

Google Workspace

CRM systems

Job description

A leading international education consultancy is seeking a CRM Manager to manage the applicant lifecycle. This fully remote role requires optimizing coordination between families and educational institutions. The ideal candidate will have a Bachelor's degree and 2-4 years of case management or project coordination experience. Proficiency in Google Workspace and CRM systems is essential. This position offers flexible working hours, along with performance-based bonuses, in a diverse team environment.