Logistics Operations & Customer Experience Specialist

American President Lines; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading logistics provider in Petaling Jaya is looking for a Logistics Handling Operations Operator to ensure the operational workflow is monitored for full supply chain visibility, manage customer orders, and enhance partner performance. The ideal candidate will have excellent communication skills and a strong problem-solving mindset. Join the dynamic team and contribute to operational excellence in global logistics.

Qualifications

• Effective communication with customers to resolve issues.
• Ability to monitor shipments and ensure timely delivery.
• Experience in managing vendor performance.

Responsibilities

• Monitor operational workflow for supply chain visibility.
• Manage order processing to ensure customer satisfaction.
• Contribute to improving partner performance with 3PLs.

Skills

Customer communication

Problem-solving

Order management

Job description

A leading logistics provider in Petaling Jaya is looking for a Logistics Handling Operations Operator to ensure the operational workflow is monitored for full supply chain visibility, manage customer orders, and enhance partner performance. The ideal candidate will have excellent communication skills and a strong problem-solving mindset. Join the dynamic team and contribute to operational excellence in global logistics.