Income Management Operations Specialist

CACEIS; Cyberjaya; On-site; MYR 50,000 - 70,000; Full time

Job summary

A financial service provider in Cyberjaya, Malaysia is seeking a Client Operations Officer for a 12-month contract. The role involves timely processing, reconciliations, and query resolution for client services. Candidates should demonstrate skills in operational issue escalation, administrative efficiency, and compliance with internal standards. This position offers the opportunity to enhance the quality of services and support the operational excellence of the organization.

Qualifications

• Ability to ensure prompt escalation of operational issues.
• Skilled in processing entitlements and NAV calculations.
• Experience in handling client queries and administrative tasks.

Responsibilities

• Ensure timely processing and reconciliations of services.
• Review procedures regularly and suggest improvements.
• Maintain compliance with Service Level Agreements.

Skills

Operational issue escalation

Valuation accuracy

Administrative tasks

Process improvement

Client relationship management

Job description

A financial service provider in Cyberjaya, Malaysia is seeking a Client Operations Officer for a 12-month contract. The role involves timely processing, reconciliations, and query resolution for client services. Candidates should demonstrate skills in operational issue escalation, administrative efficiency, and compliance with internal standards. This position offers the opportunity to enhance the quality of services and support the operational excellence of the organization.