HR MANAGER (FOOD & BEVERAGE)

SKYLINE CATERING SDN. BHD.; Kajang Municipal Council; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading catering company in Malaysia is seeking an HR Manager to oversee HR operations, manage payroll, and promote employee engagement. The ideal candidate will have experience in HR operations and compliance with local labor laws. This role requires strong analytical skills and the ability to handle employee relations effectively. Join us to contribute to a positive working environment.

Qualifications

• Experience in HR operations and compliance.
• Proven ability to manage payroll processes.
• Strong understanding of labor laws and employee relations.

Responsibilities

• Oversee HR operations across outlets.
• Supervise the payroll process and resolve discrepancies.
• Handle employee grievances and workplace disputes.
• Promote a positive working environment and track HR metrics.

Skills

HR operations management

Payroll supervision

Industrial relations

Employee engagement

Analytical skills

Education

Relevant HR qualification

Job description

Oversee HR operations across all outlets, ensuring compliance with company policies and local labor laws.

Oversee lifecycle for all employees, including recruitment, onboarding, performance reviews and offboarding.

Provide day‑to‑day HR support and guidance to outlet managers to resolve operational HR matters effectively.

Payroll Management

Supervise the full payroll process for all employees, ensuring salaries are processed accurately and on time.

Ensure adherence to statutory contributions (e.g., EPF, SOCSO, income tax) and regulatory requirements.

Investigate and resolve any payroll discrepancies in a timely manner.

Industrial Relations (IR) Management

Handle employee grievances, disciplinary issues and workplace disputes in accordance with labor laws and company policies.

Manage and oversee any IR matters, including investigations, misconduct cases and disputes with employees.

Represent the company in IR‑related negotiations, conciliations or other legal proceedings.

Compliance & Employee Relations

Promote a positive and respectful working environment through proactive employee engagement initiatives.

Lead retention programs and welfare initiatives to enhance staff satisfaction and reduce turnover.

HR Reporting & Analytics

Track and report key HR metrics such as turnover rate, payroll costs and absenteeism to senior leadership.

Analyse data and provide strategic recommendations to improve HR processes and operational efficiency across outlets.

Application Questions

• How many years' experience do you have as a Food and Beverage Manager?
• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have in employee relations?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre‑employment background check?
• How many years of recruitment experience do you have?

Shenzhen Gan Tang Ming Shan Food Co., Ltd. was established in 2009, with stores all over China in more than 72 main large cities. As of July 2017, the total number of stores in China is 211 and it has more than 2,000 square meters of the central kitchen, two large areas of nearly 20,000 square meters of warehousing logistics and distribution centre. The total number of employees is about 10,000 people. The company now has the “TANYU” Charming Grilled Fish and “Sajiao” brands, the two being the most popular restaurant brands, and operates the “Huang Ji‑huang three juice stew pot.” The company has become a leading catering group in China, with a business objective to constantly work toward the development of nutrition, health, environmental protection products, and to strive to become China's food industry leader. Looking forward, we are now opening the store in Singapore, upholding the same service concept and management model from China, aiming to allow Singapore customers to enjoy the same pleasant dining experience. We welcome you to join us and create brilliance!