Business Architect (Insurance)

DXC Technology; Petaling Jaya; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading global IT services provider in Malaysia is looking for an experienced Business Analyst to enhance business processes and ensure that client requirements are met. The role requires 10+ years in the insurance sector, especially in Life and Healthcare. You will work collaboratively with various teams to analyze requirements, create test scenarios, and provide insights for system modifications. The company emphasizes an inclusive work culture, offers competitive benefits and opportunities for professional growth.

Benefits

Flexible leave options

Employee Assistance Program

Volunteer days for charitable services

Qualifications

• 10+ years of relevant work experience in insurance domain, particularly in Life and Healthcare.
• Experience with business processes and re-engineering is mandatory.
• Familiarity with programming concepts and basic programming languages.

Responsibilities

• Analyze and document client's business requirements.
• Create test scenarios to verify client requirements are met.
• Facilitate meetings with clients to gather requirements.

Skills

Interpersonal skills

Good communication skills

Good analytical skills

Problem-solving skills

Teamwork ability

Education

Bachelor's degree or equivalent

Bachelor's degree in business administration or related field

Tools

Business solutions software

Job description

Job Description:

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70+ countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship.

Essential Job Functions

• Plans, designs and recommends business processes to improve and support business activities.
• Analyzes and documents client's business requirements and processes and communicates these requirements by constructing conceptual data and process models, including data dictionaries and volume estimates from organization.
• Creates test scenarios and develops test plans to be used in testing the business applications in order to verify that client requirements are incorporated in to the system design. Assists in analyzing testing results throughout the project.
• Provides input into developing and modifying systems to meet client needs and develops business specifications to support these modifications.
• Facilitates meetings with clients to gather and document requirements and explore potential solutions.
• Assists in coordinating business analyst tasks on information technology projects and provide support to other team members.
• Assists in analyzing testing results in all phases.
• Participates in technical reviews and inspections to verify 'intent of change' is carried out through the entire project.
• Assists in providing time estimates for project related tasks.
• Assists with developing the methods and procedures required to identify whether current business goals and objectives meet organizational needs.

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in business administration, information systems, or related field preferred
• 10+ years of relevant work experience in insurance domain, with business knowledge on Life and Healthcare/Group Insurance
• Experience working with the interface of information technology with functional groups within an organization
• Experience working with business processes and re‑engineering
• Experience working with computer programming concepts and basic language

Other Qualifications

• Interpersonal skills to interact with customers and team members
• Good communication skills
• Good analytical and problem‑solving skills
• Presentation skills to present to management and customers
• Personal computer and business solutions software skills
• Good ability to work in a team environment with multiple team members

Our Culture and Benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include:

• Extensive resources to support your onboarding and continual development including DXC University
• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real‑time reward and recognition
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
• More time to do the things you love with flexible leave options, including purchased leave
• Take time to give back with charitable and emergency services volunteer days
• Well‑being matters to us and our Employee Assistance Program is there to support you and your family.

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole‑self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud notice

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.