Beauty Advisor - Parfums & Beaute (Queensbay, Penang)

LUXASIA; Bayan Lepas; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading fragrance retailer in Penang is seeking customer service representatives to handle enquiries, recommend products, and assist in retail operations. The ideal candidate has retail experience, strong customer service skills, and a pleasant disposition. Proficiency in Mandarin is preferred to communicate effectively with customers. This role offers a dynamic environment with opportunities for growth.

Qualifications

• Relevant retail experience in fragrance products.
• Willingness to commit to retail operational hours.
• Pleasant disposition and well-groomed appearance.

Responsibilities

• Attend to customer requests and enquiries on fragrance products.
• Recommend the ideal fragrance product to customers.
• Maintain good relationship with customers to build loyalty.
• Assist in stock take and retail operations.
• Involved in new beauty products launches and events.

Skills

Customer service skills

Sales orientation

Communication skills in English

Proficiency in Mandarin

Job description

Responsibilities

• Attend to customer requests and enquiries on fragrance products.
• Recommend the ideal fragrance product to customers according to their individual preference through knowledge sharing.
• Maintain good relationship with customers to build customer loyalty.
• Basic housekeeping of work area.
• Assist in retail operations, e.g. stock take.
• May be required to be involved in new beauty products launches & related events.

Requirements

• Relevant retail experience in fragrance products.
• Excellent customer service skills with a strong sales orientation.
• Willingness to commit to retail operational hours.
• Pleasant disposition and well-groomed appearance.
• Effective communication skills in English; proficiency in Mandarin is preferred to communicate with Mandarin-speaking customers.