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Visa
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Canonical
Canonical
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PowerToFly
ERICK FELIX MADRID
Mam de la Frontera, S.A. de C.V.
FASA para Look and Do
GSB Solutions
PowerToFly
GSB Solutions
Ranger Technical Resources
A leading payments technology company in Mexico City seeks a Consultant for Technical Solutions. You will be the primary technical liaison for clients, managing implementations, and resolving technical issues. Candidates should have at least 5 years of relevant experience and a Bachelor’s Degree. Strong communication skills, technical troubleshooting ability, and proficiency in English and Spanish are essential. This hybrid position offers an opportunity to work with a dynamic team in a rapidly evolving industry.
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.
Progress starts with you.
The Consultant, Technical Solutions role is a key position within our organization, serving as the main technical liaison for CyberSource clients including merchants, acquirers, and payment facilitators. As part of Visa Acceptance Solutions, the Consultant is responsible for managing technical aspects of service implementation, supporting clients in production, ensuring stable performance, and strengthening long-term relationships in partnership with the Account Manager.
This role also involves addressing technical concerns related to CyberSource services, driving incident resolution, and ensuring client satisfaction.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Basic Qualifications: 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.
Preferred Qualifications: 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD. 4 years of work experience with a bachelor’s degree, or at least 2 years with a masters degree. Strong communication and interpersonal skills, able to work with technical and non-technical stakeholders. Experience troubleshooting technical issues and delivering effective solutions. Ability to work independently and manage multiple clients. Preferred experience in client-facing or technical support roles. Programming experience with web-based (PHP, Python, .NET, JavaScript) or mobile (iOS, Android) technologies, and experience with REST, JSON, SOAP, XML, and tools such as Postman. Understanding of Web Security, TLS, HTTPS, and hash algorithms. Familiarity with PCI DSS compliance. Experience with e-commerce platforms, shopping cart systems, risk management solutions, or payment service providers is a plus. Experience with data visualization tools such as Grafana, Splunk, or Kibana is preferred. Strong leadership and teamwork abilities with cross-functional collaboration skills. Proficiency in English and Spanish. Portuguese is a plus.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.