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Remote Customer Experience Specialist
Descrizione del lavoro
A remote customer experience firm seeks a CX Service Representative to deliver premium support for e-commerce brands. This role involves providing high-quality service, utilizing top CX technologies, and creating unique customer experiences. Candidates should be tech-savvy, fluent in English, and passionate about brand representation. The position offers competitive pay of $6 per hour and a culture focused on collaboration and excellence. Note: This is an independent contractor role, so managing taxes is the candidate's responsibility.
Servizi
Competenze
- Passionate about creating customer experiences.
- Strong communication skills in English are essential.
- Ability to embrace digital tools and adapt to processes.
Mansioni
- Provide personalized support across multiple customer channels.
- Act as an extension of clients' brands.
- Deliver proactive solutions to elevate the customer journey.
Conoscenze
Strumenti
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.