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Operations Manager - Work From Home
Job summary
A dynamic digital marketing agency in Puebla, Mexico is seeking an Operations Manager to ensure seamless communication and service delivery. This role involves leading team meetings, improving processes, and pitching SEO strategies to clients and partners. Ideal candidates will have experience in management, digital marketing, and be fluent in both English and Spanish with excellent communication skills. If you're excited about a dynamic environment focused on results, this might be the right fit for you.
Benefits
Qualifications
- Experienced in team management and digital marketing.
- Highly organized and takes initiative.
- Interested in becoming an SEO specialist.
Responsibilities
- Lead bi-weekly team meetings to review client progress.
- Develop and improve processes for service delivery and KPI tracking.
- Communicate with agency partners and pitch potential clients.
- Learn and implement advanced SEO strategies.
- Read one business-related book per quarter.
Skills
Tools
The main objective of this position is to ensure smooth communication and service delivery between all parts of our team, clients, and agency partners on a daily basis.
- You will lead bi-weekly team meetings which will include a "client rundown" reviewing each client, their progress, and upcoming service and deliverables.
- You will be responsible for developing and improving new processes to improve service delivery and KPI tracking to keep team members accountable and to ensure deadlines are met.
- You will be responsible for communicating with our agency partners and eventually learn to pitch potential clients and new partners on our services.
- You will learn advanced SEO strategy and all components of an SEO project and be able to communicate it to clients, partners, and teams simply and effectively.
- You will be responsible for reading 1 business-related book per quarter that we recommend.
- If you rely on processes to know what to do, this is not the role for you.
- Eventually, we create systems to make things easier, but you will be the person who creates / refines them.
We are a small business - every day there is a new challenge without a procedure.
This is a very "figure it out" type of position.
- Experienced in Team Management, Account Management, and Digital Marketing.
- Organized, logical, and takes initiative.
- Highly interested in SEO and becoming an SEO Specialist
- Bilingual English and Spanish (fully fluent)
- Naturally Happy And Upbeat Attitude
- Excellent Communication Skills
- WordPress Experience
- Proficient in HTML / CSS
- Full Time -
- Hours
- hours for Training Week)
- Hours are 10AM-6PM EST
- Training will be paid and fully provided.
- Quarterly bonuses based on agency growth / performance
HOW TO APPLY
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.