Territory Expansion Sr Manager

PayJoy; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading financial service provider seeks a Territory Expansion Sr Manager to nurture key partner relationships and design strategies for market growth. The ideal candidate will bring experience in business development and account management, and thrive in a dynamic environment, ensuring customer satisfaction and company profitability.

Servicios

100% company-funded health, dental, and vision plans

Life insurance

Monthly grocery coupons ($2,000 MXN)

20 days paid vacation

Annual professional development allowance ($2,000 USD)

Formación

• Experience in Business Development and account management is essential.
• Strong understanding of finance and technology is required.
• Ability to thrive in fast-paced environments is necessary.

Responsabilidades

• Lead cross-functional teams to launch and improve product features.
• Monitor product P&L and key performance indicators.
• Design and execute go-to-market strategies to drive adoption.

Conocimientos

Communication

Negotiation

Data analysis

Problem-solving

Educación

Bachelor's degree in Engineering, Business, Finance, or related field

Descripción del empleo

About PayJoy

PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2025, we have provided billions of dollars in credit to 15 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

This role

The Territory Expansion Sr Manager will be responsible for nurturing and expanding key partner relationships, ensuring the highest level of customer satisfaction. You will lead a dedicated team to grow these accounts with high-quality, profitable sales, and design, implement, and manage marketing and channel strategies to maximize growth within these channels.

Key Responsibilities

1. Lead cross-functional teams to launch and iterate on product features, pricing, credit policies, and customer experience.
2. Partner with credit risk teams to balance approval rates and risk performance, ensuring healthy unit economics and low delinquency.
3. Identify and validate new customer segments and use cases for expansion, leveraging data and user research.
4. Design and execute go-to-market strategies in coordination with growth, sales, and CRM teams to drive adoption and engagement.
5. Monitor product P&L and key performance indicators (e.g., activation rate, utilization, NPL, CAC, retention), and lead initiatives to improve performance.
6. Collaborate with external partners (issuers, processors, payment networks, BNPL or embedded finance providers) to expand capabilities.
7. Enhance product offerings through external partnerships to enable benefits in the products.
8. Stay informed about market trends, competitive benchmarks, and regulatory developments to ensure long-term product viability.
9. Contribute local insights to influence the product vision and roadmap for Credit Card and Credit Line products, aligned with company growth objectives.

Qualifications

1. Bachelor's degree in Engineering, Business, Finance, or a related field.
2. Experience in Business Development, account management, trade marketing with carriers, retailers, and distributors, with a strong understanding of finance and technology.
3. Proven success in key account management and building/managing effective sales teams.
4. Action-oriented and energetic, thriving in fast-paced environments.
5. Excellent communication, persuasion, and negotiation skills.
6. Proficiency in conflict resolution and proactive problem-solving.
7. Strong data analysis skills to inform decision-making, identify trends, and drive strategy.

Benefits

• 100% company-funded health, dental, and vision plans for employees and immediate family.
• Life insurance.
• Perks including phone finance, headphones, home office equipment, and fitness allowances.
• 30 days Christmas bonus.
• 20 days paid vacation with a 50% vacation premium.
• 13% savings funds.
• $2,000 MXN monthly grocery coupons.
• $2,000 MXN monthly restaurant coupons.
• $2,000 USD annual co-working travel perk.
• $2,000 USD annual professional development allowance.

PayJoy is proud to be an Equal Employment Opportunity employer. We welcome and encourage applicants of all backgrounds. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy and related conditions), sexual orientation, gender identity/expression, age, veteran status, disability, or other legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening