Strategic Account Lead - Hybrid (Growth & CX)

Global Excel Management Inc.; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading management firm in Mexico is seeking an experienced Account Manager to oversee significant client accounts while collaborating closely with operational teams. The ideal candidate should have at least 5 years of relevant experience, a university degree, and excellent communication skills in both English and Spanish. This hybrid role requires regular office attendance and may involve travel to meet business goals. Candidates with strong interpersonal skills will thrive in this position.

Formación

• Minimum of 5 years of related work experience.
• Demonstrated success in managing clients.
• Available for travel as needed.

Responsabilidades

• Manage and enhance existing accounts.
• Provide relevant and timely information updates.
• Work with Sales towards business development goals.
• Monitor large and/or complex cases.

Conocimientos

Knowledge of the principles of strategic Account Management

Excellent interpersonal and organizational skills

Knowledge of the US Healthcare system

Excellent communication skills in English and Spanish

Strong ability to attract interest and develop relationships

Educación

University degree or equivalent

Herramientas

CRM system

Microsoft suite of products

Descripción del empleo

A leading management firm in Mexico is seeking an experienced Account Manager to oversee significant client accounts while collaborating closely with operational teams. The ideal candidate should have at least 5 years of relevant experience, a university degree, and excellent communication skills in both English and Spanish. This hybrid role requires regular office attendance and may involve travel to meet business goals. Candidates with strong interpersonal skills will thrive in this position.