Sr. Manager, Conference Technologies

Scorpion Therapeutics; San Rafael Calería; Híbrido; MXN 1,564,000 - 2,087,000; Jornada completa

Descripción de la vacante

A leading biotechnology company is seeking a Sr. Manager for Conferencing Technologies to oversee and manage audio-visual systems and video conferencing platforms. This role provides guidance to ensure seamless user experiences and strategic alignment across the organization. The successful candidate will develop technology standards, manage budgets, and collaborate with various departments to improve conference room functionalities. The position is based at the Corporate HQ, ideal for someone with strong leadership skills and a deep understanding of conferencing technologies. This is a hybrid role in San Rafael.

Formación

• Proven experience in managing conferencing technologies across multiple sites.
• Ability to train staff on new technologies and ensure user satisfaction.
• Strong troubleshooting skills to address technical issues efficiently.

Responsabilidades

• Oversee management of audio-visual systems and video conferencing platforms.
• Develop maintenance schedules for equipment to mitigate downtime.
• Provide live support during critical high-stakes meetings.

Conocimientos

Leadership

Audio-visual systems management

Video conferencing platforms

Budget management

User training

Herramientas

Zoom

Microsoft Teams

Webex

Descripción del empleo

Role Summary

The Sr. Manager, Conferencing Technologies will provide leadership and oversight of BioMarin’s conference rooms and related technologies, and is based at the Corporate HQ in San Rafael, CA. The role will have a hybrid team of full-time and contract personnel and will be responsible for these technologies and services in a global capacity. The Sr. Manager is responsible not just for keeping conference rooms running, but for ensuring that meeting technologies align with business needs, scale globally, and deliver a seamless experience for employees and executives.

Responsibilities

Technology & Infrastructure Management

• Oversee audio-visual systems (displays, projectors, microphones, speakers, cameras).
• Manage video conferencing platforms (Zoom, Teams, Webex, etc.) and ensure interoperability.
• Ensure network readiness (bandwidth, QoS, security) for high-quality calls.
• Standardize room setups across offices for consistency and ease of use.
• Evaluate and implement emerging collaboration technologies (AI transcription, smart whiteboards, room sensors, digital signs).

Operations & Maintenance

• Develop and enforce preventive maintenance schedules for AV equipment.
• Troubleshoot technical issues quickly to minimize meeting disruptions.
• Maintain an inventory of conferencing equipment and manage lifecycle replacements.
• Coordinate with vendors for support contracts, upgrades, and repairs.

User Experience & Support

• Provide training and documentation so employees can confidently use the technology.
• Offer live support for high-stakes meetings (executive briefings, board meetings, investor calls).
• Gather feedback from users to improve room usability and reliability.
• Ensure accessibility features are available (captioning, assistive listening devices).

Governance & Compliance

• Define standards and policies for conferencing technology use.
• Ensure compliance with data security and privacy regulations (especially for recorded meetings).
• Maintain audit trails for system changes and usage where required.
• Align conferencing solutions with corporate IT governance and cybersecurity frameworks.

Strategic & Financial Oversight

• Manage the budget for conferencing technologies (hardware, software, licensing, support).Negotiate with vendors for enterprise-level contracts.
• Track ROI and utilization metrics to justify investments.
• Plan for scalability as the company grows or adopts hybrid work models.

Collaboration & Leadership

• Partner with IT, Facilities, HR, and Security to ensure seamless integration of room technologies.
• Lead a team of AV/IT specialists or coordinate with external service providers.
• Stay current with industry trends (e.g., Microsoft Teams Rooms, Zoom Rooms, AI-driven meeting assistants).
• Act as the executive liaison for conferencing technology strategy.