Senior Solution Engineer

F5 Networks; Nuevo León; Híbrido; MXN 1,454,000 - 2,000,000; Jornada completa

Descripción de la vacante

A leading technology company in Nuevo León is seeking a Solutions Engineer. This customer-facing role focuses on providing technical leadership and sales support by understanding customer needs and delivering tailored solutions. The ideal candidate will have over 8 years of experience in the tech industry, strong knowledge of networking and security, and be fluent in English and Mandarin. This position offers a hybrid working model and opportunities for career growth.

Servicios

Career growth and development opportunities

Competitive pay

Comprehensive benefits

Formación

• 8+ years of relevant industry experience.
• 4+ years in technical presales or customer-facing engineering roles.
• Fluent in English and Mandarin; additional languages a plus.

Responsabilidades

• Provide technical leadership as a trusted advisor.
• Design end-to-end solutions addressing business challenges.
• Support pre-sales cycle and ensure smooth handoffs to post-sales.

Conocimientos

Networking fundamentals

Load balancing

L4-L7 security

Traffic management

Public cloud environments

Container technologies

Automation concepts

Web and API security

Communication skills

Solution-selling mindset

Educación

Bachelor’s degree in computer science or equivalent

Herramientas

Salesforce

Python

REST APIs

Ansible

Descripción del empleo

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview

The Solutions Engineer (SE) is a customer-facing technical and sales role within the regional sales team. The primary objective is to work closely with the Account Manager to achieve sales targets by positioning and delivering F5’s solutions to customers and partners. An SE combines strong technical expertise, business understanding, and consultative skills to become a trusted advisor for customers. This includes understanding customer architecture, identifying pain points, proposing value-driven solutions, and supporting the full sales cycle from discovery to technical validation.

What you’ll Do

Technical & Sales Engagement

• Provide technical leadership through presentations, whiteboards, solution demonstrations, PoCs, and workshops as a trusted advisor.
• Design and articulate end-to-end solutions that address customer business challenges and highlight F5’s differentiated value.
• Present both technical and business outcomes through clear Technical Value Propositions.
• Support the creation of customer-facing content (presentations, demos, use cases, competitive positioning).
• Maintain strong awareness of industry trends and competitive landscape.
• Collaborate closely with the sales team on opportunity qualification, technical strategy, account planning, and executive engagement.
• Build and maintain strong technical relationships with customer architects, engineers, and leadership.

Customer Engagement Responsibilities

• Clearly communicate F5’s value proposition and align it with customer business objectives.
• Build trusted advisor relationships with technical stakeholders and management.
• Provide world-class support throughout the pre‑sales cycle and ensure smooth handoffs to post‑sales teams.
• Deliver clear and concise messaging to CxO‑level audiences.
• Use Salesforce and internal tools to document, manage, and track opportunities.

Post‑Sales Collaboration

• Work with F5 Technical Support and Professional Services teams to ensure customer success.
• Maintain a strong “customer‑first” mindset throughout the deployment lifecycle.

What you’ll Bring

• Bachelor’s degree in computer science related areas or equivalent level of experience.
• 8+ years of relevant industry experience and 4+ years in technical presales or similar customer‑facing engineering roles.
• Strong knowledge of networking fundamentals, load balancing, L4‑L7 security, TLS, and traffic management.
• Familiarity with public cloud environments (Azure, AWS, Alibaba Cloud) and application delivery in cloud environments.
• Understanding of container technologies such as Kubernetes or OpenShift.
• Experience with automation concepts and basic scripting (e.g., Python, REST APIs, Ansible).
• Knowledge of modern Web and API security, including bot protection, DDoS mitigation, and authentication protocols (OAuth, OIDC, SAML).
• General understanding of AI/ML architectures and how AI workloads impact networking and security requirements.
• Awareness of LLM/GenAI concepts and common enterprise use cases.
• Understanding of security considerations for AI applications and AI‑driven API traffic.
• Familiarity with industry trends in AI‑assisted security, application performance, and automation.
• Ability to discuss AI‑related customer initiatives at a conceptual and architectural level.
• Solid understanding of F5 solutions, application delivery, application security, and modern application architecture is a plus.
• Experience in cloud, security, networking, or application delivery domains is preferred.
• Fluent English and Mandarin; additional languages a plus.
• Strong communication, presentation, and account strategy skills.
• Strong solution‑selling mindset and business acumen.
• Ability to lead technical strategy for key accounts and deliver compelling value propositions.
• Ability to simplify complex technology concepts for business stakeholders.
• Strong collaboration and teamwork skills.

What You’ll Get

• Hybrid working mode.
• Career growth and development opportunities.
• Recognitions and Rewards.
• Employee Assistance Program.
• Competitive pay, comprehensive benefits, and cool perks.
• Culture of Giving Back.
• Diversity & Inclusion Interest Groups.

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

#LI-SP5

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all‑inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting [e-mail].