Quality Manager

Edwards Vacuum; Monterrey; Presencial; MXN 1,102,000 - 1,471,000; Jornada completa

Descripción de la vacante

A global leader in vacuum technology is seeking a Quality Manager in Monterrey. The role involves driving continuous quality improvement, managing customer quality expectations, and ensuring compliance with ISO standards. The ideal candidate will hold a relevant BS degree and possess strong communication and problem-solving skills. A commitment to quality and the ability to work in a team-oriented environment is essential.

Servicios

Culture of trust and accountability

Lifelong learning and career growth

Comprehensive compensation and benefits

Formación

• Experience in managing ISO9001, ISO14001, OHSAS18000 standards.
• Knowledge of process improvement methodologies and tools like 8D capability.
• Proactive, detail oriented, and self-motivated.

Responsabilidades

• Drive strategic improvement in customer satisfaction.
• Manage product quality responses to customers.
• Support audits and ensure compliance with ISO standards.

Conocimientos

Continuous quality improvement

Team player and communicator

ISO standards management

Statistical methodologies

Problem-solving

Proficiency in English

Microsoft Office applications

Educación

BS degree in production, manufacturing, quality or electrical engineering

Descripción del empleo

Overview

Edwards has been engineering environments where innovation thrives for more than 100 years. Our legacy is built on a willingness to push the boundaries of science – that’s why we’re a global leader of vacuum and abatement. Being part of Atlas Copco Group means we have thousands of employees around the world; this is your opportunity to work alongside passion, expertise, and with the latest technology to transform industries such as electronics, medical research, renewable energy and more. Together, we have the power to improve millions of lives and shape countless careers.

Quality Manager

To support, develop and continually improve the Quality systems and processes used across the respective Entity. To drive strategic improvement in customer satisfaction. To lead and manage the Quality teams in the delivery of the customers expectation through a clear understanding of the VOC. Ensuring the delivery of continuous improvement processes, through the management of business processes and auditing.

Responsibilities

• Act as partner to the leadership team to enable an improvement in the culture that places customer quality amongst the organization’s top priorities first.
• Manage product quality responses to customers and develop processes and procedures that ensure that organization meets and exceeds applicable customer requirements.
• Provide the voice of the customer for quality back into the regional organization.
• Manage Warranty control and reduction projects across the region to meet regional and global warranty objectives in collaboration with quality peers from PCs and STCs.
• Establish, monitor, and maintain formal internal and external quality reporting systems, which includes the setting up and managing of cross-functional quality improvement teams and projects.
• Manage and support customer quality escalations and support/participate in customer quality review meeting.
• Manage customer quality escalations, partnering with tech support and product divisions to resolve quality and reliability issues.
• Support audits and ensure procurement processes comply with ISO 9000, 14000, and 45000 standards.

Qualifications

• BS degree or equivalent. Degree in production, manufacturing, quality or electrical engineering with substantial experience is also acceptable.
• Must have the drive and ability to promote continuous quality improvement in a manufacturing environment, also be a team player and communicator.
• Professional skills and experiences in managing ISO standards including ISO9001, ISO14001, OHSAS18000 and 6 Sigma tools.
• Knowledge of process improvement methodologies and tools (8D capability), Statistical methodologies, problem-solving experience.
• Proactive, detail oriented and self-motivated.
• Excellent communication, administrative, and interpersonal skills.
• Good understanding of the required Health & Safety practices and procedures.
• Proficient in English (Speaking and Writing).
• Microsoft Office applications.

Benefits

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Location

PC Monterrey - On site scheme.

Contact information

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.