Onsite Representative

Henkel; Puebla de Zaragoza; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Henkel está en búsqueda de un Representante Onsite en Puebla para supervisar procesos técnicos dentro de la planta, asegurando satisfacción del cliente y cumplimiento de procesos. Se requieren habilidades en comunicación, análisis de datos y experiencia en entornos industriales. Ofrecemos un esquema de trabajo flexible y oportunidades de crecimiento tanto nacional como internacional.

Servicios

Esquema de trabajo flexible

Oportunidades de crecimiento nacional e internacional

Programas de salud y cuidado preventivo

Licencia de parentalidad no discriminatoria

Plan de acciones para empleados

Beneficios flexibles

Fondo de ahorro

Formación

• Residencia en Puebla o disposición para reubicarse.
• 3+ años de experiencia en un entorno industrial.
• Experiencia técnica previa en entornos industriales.

Responsabilidades

• Supervisar y apoyar áreas de proceso dentro de la planta.
• Gestión de documentación y reportes de consumo.
• Proporcionar servicio técnico y soporte al cliente en sitio.

Conocimientos

Comunicación

Análisis de datos

Trabajo bajo presión

Educación

Licenciatura en ingeniería industrial o similar

Herramientas

Microsoft Excel

Descripción del empleo

About this Position We are looking for a proactive, detail-oriented Onsite Representative to join our team and work directly inside our customer´s plant in Puebla. This role will oversee and support technical processes on-site, ensuring consistent performance, customer satisfaction, and process compliance.

The ideal candidate will supervise three key operational processes related to physical-chemical analysis, installation checks, and consumption/inventory tracking, while also maintaining strong communication with the client and internal teams.

What You´ll Do

• Supervise and support three main process areas within the plant: Physical-chemical analysis Installation inspections (pressure, levels, equipment parameters)
• Documentation management (consumption reports, inventory tracking, material receipts, weekly reports)
• Provide on-site customer service and technical support to the client.
• Troubleshoot and coordinate the resolution of operational or technical failures.
• Implement and maintain statistical process control tools (charts, trend analysis).
• Assist during internal and external audits.
• Ensure timely submission of reports and operational data.
• Collaborate with internal teams (sales, logistics, technical service).
  
  

What makes you a good fit

• Must live in Puebla or be willing to relocate (this is a fully on-site position).
• Bacherlor degree in industrial engineering or similar.
• 3+ years of experience in a related field.
• Previous technical experience in industrial environments; experience in the automotive sector is a plus.
• Basic understanding of physical-chemical processes and industrial installations.
• Strong skills in data reporting and process control.
• Ability to work under pressure and make timely decisions.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Excel (charts, data analysis, reporting).
• Willingness to work according to industrial plant schedules.
  
  

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model.
• Diverse national and international growth opportunities
• Globally wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Flexible Benefits
• Savings fund.
  
  

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.