Observability & AIOps Operations Lead

PepsiCo; Miguel Hidalgo; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global food and beverage company is seeking an Observability & Operations Manager to drive technical leadership in their Operations Center. The ideal candidate will have at least 5 years of experience in an IT Command Center and strong expertise in AIOps tools, incident management, and automation. This role involves enhancing operational stability and performance while collaborating with teams to implement solutions. The work environment promotes diversity and personal development through various training and recognition programs.

Servicios

Financial wellness programs

Flexible work-life balance

Recognition programs

Opportunities for training and development

Formación

• 5 years of experience in an IT Command Center.
• Experience with observability and AIOps tools.
• Strong background in incident management and automation.

Responsabilidades

• Lead technical efforts in PepsiCo’s Operations Center.
• Drive AIOps and incident management processes.
• Collaborate to enhance operational stability and performance.

Conocimientos

AIOps tools knowledge

Incident management

Technical leadership

Automation skills

Agile/Scrum experience

API development

Herramientas

Azure

AWS

Kubernetes

Python

ElasticSearch

Splunk

Descripción del empleo

A leading global food and beverage company is seeking an Observability & Operations Manager to drive technical leadership in their Operations Center. The ideal candidate will have at least 5 years of experience in an IT Command Center and strong expertise in AIOps tools, incident management, and automation. This role involves enhancing operational stability and performance while collaborating with teams to implement solutions. The work environment promotes diversity and personal development through various training and recognition programs.