Manager, Social Media

The Walt Disney Company; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading diversified entertainment company in Ciudad de México seeks a Manager, Social Media. The role involves developing social content strategies, managing engagement on platforms like TikTok and YouTube, and fostering a positive online community. Ideal candidates should have 3+ years of relevant experience and fluency in Spanish. Join to help create memorable moments for audiences across Mexico.

Formación

• 3+ years of experience managing social media engagement for a brand.
• Solid understanding of key social platforms like Meta, TikTok, YouTube.
• Existing relationships with social media platforms or creators in Mexico.

Responsabilidades

• Support the development and execution of social content strategies.
• Manage real-time engagement on key platforms.
• Track social media KPIs for optimizations.

Conocimientos

Social media engagement

Project management

Content creation

Fluency in Spanish

Educación

Bachelor's degree in Communication, Marketing, or related field

Herramientas

Sprinklr

Descripción del empleo

Overview

BUILD SOMETHING BIGGER THAN YOURSELF

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

How will you contribute to our magical experience?

The Manager, Social Media will join the team to be a key contributor to the brand’s voice on social platforms — engaging with audiences and helping transform everyday interactions into memorable moments.

You will work closely with cross-functional teams in Mexico — including content, creative, communications, and customer experience — to drive visibility and engagement aligned with local business goals.

Responsibilities

• Support the development and execution of social content strategies tailored to the Mexican audience.
• Adapt regional/global campaigns and lead local activations that reflect cultural trends and brand priorities.
• Manage real-time engagement on key platforms (TikTok, Meta, YouTube) with a focus on conversation, responsiveness, and local sentiment.
• Foster a safe, inclusive, and positive online community.
• Track social media KPIs, such as engagement rate and follower growth, to inform optimizations.
• Prepare regular reports with insights and recommendations focused on the Mexico market.
• Coordinate with local teams across marketing, creative, and PR to ensure consistency and relevance in messaging.
• Support key launches and cultural moments through social amplification.
• Assist in identifying and collaborating with relevant local influencers or creators to extend reach and resonance.
• Stay updated on social media trends, platform updates, and audience behavior specific to Mexico.

Qualifications

• Bachelor's degree in Communication, Marketing, or a related field
• 3+ years of experience managing social media engagement for a brand, preferably in entertainment or content-related sectors.
• Solid understanding of key social platforms (Meta, TikTok, YouTube) and local influencer landscape in Mexico.
• Experience with social listening and publishing tools (e.g., Sprinklr or similar).
• Strong coordination and project management skills
• Existing relationships with social media platforms or creators in Mexico.
• Fluency in Spanish and professional proficiency in English.

Additional Information

At Disney, we believe it takes great people to create the memorable experiences, products and services our consumers know and love. We are a team of storytellers and hire under equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability and gender identity. We foster a corporate culture of belonging and inclusiveness, which empowers our staff and company to thrive. At Disney, everyone has the opportunity to speak up and participate, grow and share ideas.

“You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.”

Walt Disney