HR Operations Specialist - Americas

Safeguard Global; Estado de México; A distancia; MXN 35,000 - 45,000; Jornada completa

Descripción de la vacante

A global HR solutions provider is seeking a Payroll and HR Specialist to manage day-to-day HR operations for the Americas. In this remote position, you will ensure accurate payroll processing, benefit administration, and compliance with HR regulations. The ideal candidate has two years of experience in Payroll or HR Administration, strong Excel skills, and a passion for supporting teams across cultures.

Servicios

Autonomy & Flexibility

Remote-First Focus

Learning platforms access

Reward & Recognition program

Coworking Space options

Formación

• At least two years' experience in Payroll or HR Administration.
• Strong Excel skills for reconciliation and analysis.
• Professional verbal and written communication skills.

Responsabilidades

• Ensure smooth payroll processing with internal teams.
• Develop knowledge of local country guidelines for accuracy.
• Respond to employee queries regarding pay and benefits.

Conocimientos

Excel skills

Knowledge of HR laws

Professional communication

Organizational skills

Detail-oriented

Herramientas

HR systems (preferably Workday)

Descripción del empleo

Overview

How about a Job That Works For You? Ever dreamt of a profession where you call the shots on where you work? Welcome to Safeguard Global! We’re all about making work fit your life, not the other way around. Our Work in Any Way approach means you can call your couch your office or a café halfway across the world your boardroom, while still having the flexibility to make school runs and essential errands which may end up in a detour to a scenic park to continue your work day and meet deadlines.

We are seeking a Payroll and HR Specialist to be responsible for day-to-day operations of Human Resources for our guardians throughout the Americas. This role will manage the administrative tasks for the HR function in the LATAM region, and act as support for the HR team to ensure that all employees are enabled and empowered to perform at their highest potential.

The key responsibilities of this role are payroll, HR Admin and benefits, however there is opportunity to work with the broader HR team on a wide array of local and global projects and to interact with our team members around the world.

In our business, it’s all about our values. We are looking for a talented individual with high accountability and who truly cares about the people with whom they work.

Responsibilities

• Work closely with internal teams and external payroll providers to ensure smooth payroll processing.
• Collect and provide payroll inputs for several Americas countries.
• Develop a working knowledge of local country guidelines to ensure accuracy and compliance, partnering with payroll, benefit, and tax providers for support.
• Provide payroll and benefits reporting to stakeholders, finance, and governmental agencies as required.
• Urgently and professionally respond to employee queries regarding pay and benefits through a CRM (Zendesk). Assist employees with benefit enrolment and life events.
• Manage accurate benefits administration and billing including healthcare and pension plans or SOC1 audits as required.
• Enter and maintain employee lifecycle changes in the HR System, including new hires, terminations, compensation changes, organization changes etc.
• Build and provide regular and ad hoc reporting, get involved in projects as required.
• Support with new joiner onboarding and new hire documentation and orientation training as needed.
• Assist with HR compliance projects.

Qualifications

• At least two years’ experience working in a Payroll and/or HR Administration role
• Strong Excel skills, particularly for reconciliation and analysis (pivot tables, VLOOKUP, formulas)
• Knowledge of relevant HR and payroll laws and best practices
• Aptitude and interest in technology and knowledge of HR systems, preferably Workday
• A love for numbers, detail, and getting the job done right and on time
• Innate ability to always act professionally and with the highest level of discretion and client service
• Professional verbal and written communication skills with the ability to adapt your style to different audiences, including a fluency in business English
• Excellent organizational skills, the ability to successfully prioritize and re-prioritize in a fast-paced, ever-changing environment, while still delivering in a timely manner
• Ability to work independently while being part of a global team

About Us

We’re not bound by traditional ways of doing things. We handle global solutions for over 1500 clients, and our culture sets us apart: a community of 900+ Guardians across 50+ countries, united by a remote-first and flexible workforce.

Why become a Guardian

• Autonomy & Flexibility (Work in Any Way)
• International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
• Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.
• Remote-First Focus: Work from your couch, a cafe, or your favorite hideaway. We\u2019re all about making anywhere your office.
• 2 Charitable Days: Contribute to causes you believe in.
• Reward & Recognition Program: Be rewarded for your success and championing our values.
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
• Coworking Space: Need to meet with a client, utilize admin services or just get out of the house? We’ve got you covered with flexible workspace options based on location.

Next Steps

Ready to become part of a workforce that shapes itself around your life, embraces remote work like a pro? Express your interest by clicking on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position\'s requirements, or provide a gentle update if you have been unsuccessful at this time.

Welcome to the Future of Work!

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At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.