Hr Operations Partner (Americas) Mexico City

Circana Careers; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology solutions provider is seeking an HR Operations Partner to manage HR processes and analytics. The role requires 2–3 years of HR operations experience and proficiency in HR systems such as UKG or Workday. Candidates must be fluent in both English and Spanish, possess strong analytical skills, and be able to handle sensitive information confidentially. This position offers the possibility of fully remote work with business hours aligned to Eastern or Central time zones.

Servicios

Comprehensive benefits package

Formación

• 2–3 years of HR Operations or Coordination experience in a global setting.
• Proficiency in HR systems and strong Excel skills.
• Ability to maintain confidentiality in handling sensitive information.

Responsabilidades

• Execute HR operational processes and ensure compliance.
• Manage HR dashboards and analyze data for trends.
• Support HR projects and coordinate with cross-functional teams.

Conocimientos

HR Operations experience

Excel reporting

English proficiency

Spanish proficiency

Analytical mindset

Strong communication skills

Educación

Bachelor’s degree in Human Resources or related field

Herramientas

UKG

Workday

Power BI

Descripción del empleo

Job Overview

HR Operations Partner (Americas) – Mexico City Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers and retailers. We build predictive analytics tools and a Liquid Data platform that help clients measure market share, uncover consumer behavior and drive growth with six decades of expertise and an expansive high‑quality data set.

We are a global company dedicated to fostering inclusivity and belonging, and we celebrate the unique experiences, cultures and viewpoints that each individual brings. Join our inclusive, committed team to be a challenger, own outcomes and stay curious together.

Key Responsibilities

• Operational Support & Process Coordination (50%)
  • Execute day‑to‑day HR operational processes across the Americas region, ensuring accuracy and alignment with policy and local compliance requirements.
  • Manage shared inboxes, communication pages in MS Teams and SharePoint, and partner with HRBPs and HR Coordinators on employee lifecycle activities (hires, terminations, changes, transfers).
  • Support escalated HR cases (Tier 1 and above) in coordination with Legal, Payroll, Finance and other key partners; maintain documentation and audit trails.
  • Prepare and distribute key communications and templates related to HR processes, severance and policy updates.
  • Coordinate with third‑party vendors (outplacement, compliance partners, background checks) on logistics and reporting.
• Reporting Analytics & Continuous Improvement (30%)
  • Support HR reporting for workforce impacts, severance and bonus tracking, ensuring consistency with Finance and HR systems.
  • Maintain and coordinate regional HR dashboards and trackers (headcount, turnover, compliance items).
  • Analyze data to identify trends or risks; provide insights to the HR Operations Director or HRBPs.
  • Participate in process reviews to identify pain points and opportunities for simplification or automation.
• Workforce Impact Support & Project Coordination (20%)
  • Coordinate workforce impact activities (reorganizations, reductions, M&A transitions) ensuring required documentation and data updates are complete.
  • Support HR project plans by tracking deliverables, maintaining templates and scheduling stakeholder meetings.
  • Contribute to playbooks, guides and process documentation for consistent HR execution.
  • Provide operational support for policy updates and process changes; act as a communications liaison for HR Operations.
• Other tasks as assigned.

Qualifications

• 2–3 years of HR Operations / Generalist or HR Coordination experience, ideally in a global or matrixed organization.
• Proficiency with HR systems (UKG, Workday, or similar) and Excel / Power BI reporting tools.
• Advanced English and Spanish required.
• Strong attention to detail, organization and ability to manage multiple priorities.
• Experience supporting HR transactions, audits or compliance processes.
• Strong communication skills with the ability to partner cross‑functionally with HR, Legal, Finance and Payroll.
• Analytical mindset with curiosity to understand data trends and drive improvement.
• Bachelor’s degree in Human Resources, Business or related field preferred.
• Ability to maintain confidentiality and discretion in handling sensitive employee information.
• Eagerness to learn and grow within a global HR Operations organization.

Benefits & Compensation

Salary range: The range may be modified in the future and is based on relevant education, qualifications, certifications, experience, seniority, geographic location, performance, shift, travel, sales or revenue‑based metrics, collective bargaining agreements and business or organizational needs.

We offer a comprehensive package of benefits to eligible employees in Mexico.

Location: Based in Mexico City. The role can be fully remote with business hours in Eastern or Central time zones.

Conditional offer of employment may be subject to a background check in accordance with local legislation.