Freight Forwarding Client Support Specialist

OEC GROUP; Región Centro; Presencial; MXN 240,000 - 300,000; Jornada completa

Descripción de la vacante

A leading freight forwarding company in Mexico is seeking a Client Support Representative to manage customer inquiries and coordinate logistics solutions. The ideal candidate should have a bachelor's degree in international business or equivalent experience, along with strong skills in customer service and Microsoft Office. This role requires the ability to thrive in a fast-paced environment and an advanced level of English.

Formación

• Around one year of experience in an administrative/clerical type role.
• Advanced English level is a must.

Responsabilidades

• Develop and maintain internal customer profiles in CargoWise.
• Provide expert guidance to customers in selecting logistics solutions.
• Coordinate shipment bookings and validate freight.
• Serve as primary point of contact for customer inquiries.
• Manage daily communications related to assigned accounts.

Conocimientos

Customer-oriented

Prioritizing

Microsoft Office

Fast-paced environment

Educación

Bachelor's degree in international business or equivalent experience

Descripción del empleo

A leading freight forwarding company in Mexico is seeking a Client Support Representative to manage customer inquiries and coordinate logistics solutions. The ideal candidate should have a bachelor's degree in international business or equivalent experience, along with strong skills in customer service and Microsoft Office. This role requires the ability to thrive in a fast-paced environment and an advanced level of English.