Creative Specialist (Account Manager)

Shuttlerock; Ciudad de México; Híbrido; MXN 549,000 - 825,000; Jornada completa

Descripción de la vacante

A leading digital marketing firm in Mexico City is seeking a Creative Specialist. This role involves managing creative projects from brief to delivery, ensuring high-quality digital assets are on-brand and on-brief. The ideal candidate has over 3 years of experience in advertising or digital marketing and is comfortable leading client relationships. Strong communication skills and attention to detail are essential. The position requires at least two days per week in the office.

Formación

• 3+ years of experience in advertising, digital marketing, or creative.
• Ability to manage multiple projects simultaneously.
• Meticulous attention to detail in delivering on-brand creative.
• Confident in leading meetings and presentations.
• Experience in creative strategy or campaign planning is a plus.

Responsabilidades

• Lead digital creative projects from concept to delivery.
• Bridge clients and production teams.
• Maintain deep understanding of client brands and goals.
• Support the Client Success Manager in guiding new clients.

Conocimientos

Excellent written and verbal communication skills

Proficient in English

Project management

Client relationship building

Digital marketing knowledge

Attention to detail

Experience in translating client briefs

Social media understanding

Educación

Bachelor’s degree in Marketing, Communications, Media or related field

Descripción del empleo

Creative Specialist

Full Time Position

Job Title: Creative Specialist

Reports To: Senior Creative Specialist

Location: Mexico City

Shuttlerock is seeking a Creative Specialist with strong experience in creative project management, digital marketing and client service. In this client‑facing role, you’ll lead projects from brief to delivery, acting as the main point of contact while collaborating closely with our in‑house Studio and in‑market teams. You’ll provide strategic guidance, ensure every asset is on‑brand and on‑brief, and deliver high‑quality digital creative on time.

This role is based in Mexico City and requires a minimum two days per week in office.

Please submit CVs in English.

Responsibilities

• Lead digital creative projects from concept to delivery, driving quality, clarity and timelines that meet or exceed expectations.
• Bridge clients and production teams to deliver best‑in‑class creative that aligns with brand and campaign objectives.
• Serve as the main point of contact, translating client needs into actionable briefs and feedback. Build trusted, long‑term relationships.
• Review all creative to ensure it’s on‑brief, on‑brand and platform‑ready.
• Maintain a deep understanding of client brands, goals and creative needs. Stay current on trends, best practices and Shuttlerock capabilities, sharing insights to keep work ahead of the curve.
• Foster positive relationships with internal and external stakeholders, manage project meetings and support QBR prep and participation.
• Support the Client Success Manager in guiding new clients through ShuttlerockCloud, laying the foundation for long‑term satisfaction.

Required Qualifications & Experience

• Excellent written and verbal communication skills, must be highly proficient in English.
• 3+ years of experience in advertising, digital marketing or creative.
• Proven ability to manage multiple projects simultaneously in a fast‑paced environment.
• Meticulous attention to detail in delivering on‑brand creative and maintaining high standards of client service.
• Confident in building client relationships and leading calls, meetings and presentations.
• Strong experience in translating client briefs into production‑ready creative briefs.
• Self‑starter with a proactive mindset, comfortable working in fast‑moving, startup environments.
• Experience in creative strategy or campaign planning is a plus.
• Strong understanding of social media platforms. Advertising platform certifications (e.g., Facebook Blueprint) are a plus.
• Bachelor’s degree in Marketing, Communications, Media or a related field is a plus.

About Shuttlerock

Shuttlerock, Creative‑as‑a‑Service (CaaS) platform, is a leading provider of digital first video creative, delivering at unrivaled speed, limitless scale and unlocking new potential in digital marketing.

Founded in 2011 with the vision to connect brands and audiences like never before, we have offices in Los Angeles, Austin, New York, London, Paris, Berlin, Singapore, Tokyo, Sydney, Auckland and Nelson, New Zealand.

As official partners of Meta, TikTok, Hulu, Pinterest, Google, Snapchat, Amazon, Snap and Twitter, we create beautiful video ads for customers using their existing brand assets. Our CaaS Platform leverages in‑house designers, technology and proprietary processes to rapidly create digital ads (video, 3D, AR) using a single visual asset as simple as a still photo. The resulting ads allow agencies and brands to maximize existing creative for a wider audience.

At Shuttlerock we work diligently to develop and maintain a diverse and inclusive team because we believe that a great workplace is created by listening to our people and solving problems by looking through each unique lens.

For more information about Shuttlerock, visit www.shuttlerock.com.