Complex Sales Assistant (Conrad Tulum & Waldorf Astoria Riviera Maya)

Hilton Worldwide, Inc.; Tulum; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading global hospitality company in Tulum is seeking a Sales Assistant to support the sales team. Responsibilities include analyzing market trends, managing customer accounts, preparing sales materials, and collaborating with other departments. Ideal candidates will have a positive attitude, strong communication skills, and some experience in sales or customer service. This role provides an opportunity to thrive in a dynamic environment and contribute to excellent guest experiences.

Formación

• Some experience in a sales or customer service role.
• Willingness to learn and grow.
• Excellent grooming and professional appearance.

Responsabilidades

• Assisting in analyzing local market trends and competitor activity.
• Supporting the development and maintenance of customer accounts.
• Helping prepare sales materials, proposals, and contracts.
• Assisting with local marketing initiatives.
• Maintaining accurate and timely sales records.
• Collaborating with other hotel departments.

Conocimientos

Positive attitude

Strong communication skills

Customer service commitment

Ability to work under pressure

Flexibility

Descripción del empleo

Job Description - Complex Sales Assistant (Conrad Tulum & Waldorf Astoria Riviera Maya) (HOT0C196)

Job Number: HOT0C196

Work Locations

Conrad Tulum Carretera de Tulum Chemuyil

A Sales Assistant supports the sales team by assisting with market research, client communication, and administrative tasks to help generate new business opportunities for the hotel.

What will I be doing?

• Assisting in analyzing local market trends and competitor activity to help identify potential new business leads.
• Supporting the development and maintenance of customer accounts by assisting with client communications and scheduling meetings.
• Helping prepare sales materials, proposals, and contracts in accordance with current business and pricing conditions.
• Assisting with the implementation of local marketing initiatives, including managing social media channels and promotional activities.
• Collaborating with other hotel departments to ensure seamless communication and contribute to an exceptional Guest experience.
• Supporting the sales team at events and meetings, as required.
• Maintaining accurate and timely sales records, including logging appointments, calls, and business leads to assist the Sales Director and senior management.
• Responding promptly and professionally to customer queries and requests.

What are we looking for?

• Positive attitude and strong communication skills.
• Commitment to delivering a high level of customer service.
• Excellent grooming and professional appearance.
• Flexibility to adapt to a variety of work situations.
• Ability to work under pressure and take initiative independently.
• Some experience in a sales or customer service role, with a willingness to learn and grow.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the local market.
• Understanding of the hospitality industry.
• Passion for sales and enthusiasm for achieving targets and objectives.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!