Client Insights Manager (Mexico City, MX)

Circana; Ciudad de México; Presencial; MXN 820,000 - 1,094,000; Jornada completa

Descripción de la vacante

A global insights company is seeking a Client Development Manager in Mexico City to manage industry client relationships and achieve commercial goals. This role emphasizes fostering inclusivity and driving client satisfaction through market insights and strategic presentations. Ideal candidates will have a Bachelor's degree, 3+ years experience in account management, and expertise in MS Office. Join a dynamic team dedicated to continuous learning and innovation in a supportive environment.

Formación

• 3+ years of experience as an Account Manager or Business Insights Specialist preferably with consumption categories.
• Ability to travel (typically 10% - 20%).
• Self-starter with excellent organizational skills.

Responsabilidades

• Responsible for achieving annual commercial target for the category.
• Development and execution of strategic presentations by understanding all the client business.
• Leverage Circana resources to maintain existing strategic relationships.

Conocimientos

Account management expertise

Verbal communication skills

Written communication skills

Organizational skills

Advanced English proficiency

Analytical skills

Educación

Bachelor’s degree

Herramientas

MS Office (Excel, PowerPoint, Word)

Descripción del empleo

Client Development Manager - GM

Let’s be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth. We seek and share feedback freely, celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

What will you be doing?

As a manager in the category, you will be responsible to plan and direct operational, commercial, and human efforts to achieve commercial goals with industry clients. For that, the Manager will be responsible to lead the team to be continuously developing market insights, to prospect for new clients / markets, to grow business relationships, and to drive client satisfaction aiming retention and upsells.

Job Responsibilities

• Responsible for achieving annual commercial target for the category
• Ensure that contracted services are being delivered correctly and on time.
• Development and execution of strategic presentations by understanding all the client business.
• Identify new product and sales opportunities through client engagements.
• Leverage all available Circana resources to maintain existing strategic relationships and to broaden Circana’s reach and exposure to client prospects, influencers, and decision makers.
• Constantly generate category insights by using Circana’s data, external insights, and cross-functional projects to boost all the strategic presentations, client engagements, and prospection conversations.

Requirements

• Bachelor’s degree
• 3+ years of experience as an Account Manager or Business Insights Specialist preferably with consumption categories.
• Expert in all MS office products, Excel, PowerPoint, & Word.
• Advanced English.
• Ability to travel (typically 10% - 20%)
• Ability to gather, interpret, synthesize insightful findings from numerous sources, both inside and outside Circana’s data to create actionable recommendations to clients.
• All-star verbal and written communication skills, with a strong ability to communicate cohesive succinct stories with clients with all levels.
• Ability to prepare for and present to individuals and groups
• Desire to learn and discover about the interest categories, with an inquisitive mindset that is always seeking to understand the “why” behind the data.
• Self-starter: takes action to achieve goals beyond expectations.
• Possesses excellent organizational skills. Able to organize tasks; set priorities and develop plans in a fast-paced, multi-tasking environment.
• Committed to total quality. Sets high standards for self and others; shows concern for total quality; improves work processes whenever possible.
• Demonstrates adaptability and flexibility. Tolerant of unstructured work, calmness about ambiguity / change; ability to develop a plan, enforce process and structure.
• Ability to manage and work in a matrix environment.

Circana Behaviors

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be in the following area(s): Mexico City, Mexico