Ciudad de México | Pricing Lead Analyst | Transportación Terrestre

Expeditors; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una empresa de logística global busca un profesional motivado para gestionar tarifas y proporcionar soporte excepcional al cliente. Se requieren habilidades interpersonales, atención al detalle y dominio del inglés. Ofrecemos un salario competitivo y formación continua. Buscamos a personas proactivas y organizadas en un ambiente colaborativo.

Servicios

Sueldo competitivo

Prestaciones superiores a la ley

Seguro de vida

Seguro de gastos médicos mayores

Plan de compra de acciones para empleados

Programa de Capacitación y Desarrollo de Personal

Responsabilidades

• Excede expectativas del cliente anticipando necesidades.
• Completa trabajos de calidad que cumplen con las expectativas.
• Cumple plazos de manera consistente y organizada.
• Desarrolla nuevas relaciones con transportistas.
• Proporciona soporte general al equipo de ventas.

Conocimientos

Habilidades interpersonales efectivas

Orientación a los detalles

Gestión de múltiples plazos

Capacidad para negociar con proveedores

Análisis de datos

Organización fuerte

Dominio de Microsoft Office

Inglés fluido

Educación

6 meses a 1 año de experiencia relacionada

Descripción del empleo

Descripción de la empresa

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Descripción del empleo

KEY RESPONSIBILITIES:

EXPEDITORS CORE COMPETENCIES

Exceptional Customer Service

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers.

This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

Job Execution

Consistently completes quality work that matches job expectations.Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

Reliability

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

Collaboration

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

Communication

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers,customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

Culture

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Personal Growth and Development

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

Quotes

• In conjunction with Transcon Manager, create quotes for Export operations.
• Meet deadlines set by customers and sales/retention on responding to pricing requests.
• Review feedback from sales/retention, network and customers on rate competitiveness.
• Track and report the results of quotes by maintaining and updating the Quoting in the Database (Quoting Power BI or another system)

Procurement & Service providers.

• Review and analyze carrier rates.
• In conjunction with Transcon Manager, work with carriers to keep rates fresh and competitive.
• Transition & Implementation with carriers.
• To confirm or negotiate capacity for new business.
• Market update.
• Develop new carriers.
• In conjunction with Transcon Manager, perform the carrier evaluations each Quarter.

Rate & Surcharge Maintenance

• Maintain rate databases updated.
• Maintain and distribute information about increases and changes on the market.
• Follow up and revise the expiring rate agreements and contracts.

General Support

• Provide general support for sales/retention on Transcon pricing.
• Provide other general pricing support as specified by the network.
• Provide support to operational team on approval of quotes from customers.
• Provide support to operational team on the registration of rates on ATS and with the carrier.
• Provide support to operational team on the compliance of Expeditors policies.

Requisitos

KNOWLEDGE, SKILLS AND BEHAVIOURS:

Knowledge:

• A good understanding of Expeditors’ Products and Services.
• Understanding freight forwarder industry in special Transcon Product.
• Hazardous Materials certification (optional).

Skills:

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Very detail oriented.
• Ability to manage multiple deadlines and projects.
• Capability to negotiate with suppliers.
• Analysis of data.
• Pro-active, strong organizational skills.
• Good Microsoft Office and computer skills
• Fluent in English.

Behaviours:

• Positive and willing to help attitude

TRAINING AND QUALIFICATIONS:

Training Requirements:

• Meet company standards of 52 hours training per year, including as needed management/leadership training.

Education and Experience:

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.

Información adicional

Expeditors ofrece excelentes beneficios

• Sueldo competitivo
• Prestaciones superiores a la ley
• Seguro de vida
• Seguro de gastos médicos mayores
• Plan de compra de acciones para empleados
• Programa de Capacitación y Desarrollo de Personal

Expeditors offers excellent benefits

• Competitive salary
• Features above the law
• Life insurance
• Insurance of major medical expenses
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.