Chocolate Academy Technical Advisor Mexico

Barry Callebaut; Ciudad de México; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global chocolate company is seeking a Mexico Chocolate Academy Chef-Technical Advisor to support customer training and enhance market presence across LATAM. Candidates should possess a culinary arts degree or significant experience, strong customer orientation, and proficiency with sales tools. The role involves creating training programs and integrating products into new markets, all while promoting a culture of sustainability and growth.

Servicios

Competitive salary

Flexible workplace environment

Comprehensive benefits

Opportunities for personal and professional growth

Formación

• Proficient with software tools and computing skills.
• Technical expertise and market credibility.
• Knowledge of chains and industrial sectors is preferred.

Responsabilidades

• Manage campaigns to promote courses and plan the courses calendar.
• Integrate products into new LATAM markets.
• Create and implement distributor and key customer training.
• Support sales with effective training and demonstrations.

Conocimientos

Customer-oriented

Public speaking

Interpersonal skills

Teaching ability

Educación

Degree in culinary arts or over 10 years of relevant experience

Herramientas

Sales Force tools

SFDC

CONCUR

Descripción del empleo

About the role:

Barry Callebaut is a global organization poised for growth, committed to sustainability, innovation, and being a leader in complex manufacturing and supply chain solutions. We seek diverse and passionate individuals who thrive in a dynamic environment, focused on continuous learning, living BC’s Values, and loving chocolate.

The Mexico Chocolate Academy Chef-Technical Advisor supports and provides specialized training to customers and commercial requests at the Chocolate Academy center. The role focuses on supporting North LATAM Gourmet vision through the five Academy pillars: Customer Journey, Multibrand focus, Market segment penetration, Sales training, and Digital.

Key responsibilities include:

• Manage campaigns to promote courses and plan the courses calendar with the Head of Chocolate Academy.
• Integrate our products into new LATAM markets (Colombia, Ecuador, Dominican Republic).
• Create, innovate, implement, and communicate (distributor and key customer training).
• Manage specific trainings within budget and quality targets.
• Share segment knowledge with Chefs and adapt recipes to local products, focusing on priority segments and top applications.
• Support sales with effective training and demonstrations to increase sales volumes, profitability, and multibrand presence in gourmet segments (HoReCa, BaPa, etc.).
• Utilize Sales Force tools to demonstrate how Chocolate Academy can create business opportunities and increase product sales.
• Plan and execute internal and external trainings aligned with commercial objectives.

About you:

• Degree in culinary arts or over 10 years of relevant experience.
• Proficiency with software tools (SFDC, SF, CONCUR, etc.) and computing skills.
• Customer-oriented with an understanding of customer needs and key applications.
• Strong public speaking and camera skills.
• Passionate teaching ability.
• Knowledge of chains and industrial sectors is preferred.
• Excellent interpersonal and listening skills.
• Technical expertise and market credibility.

What you can expect from Barry Callebaut:

• Competitive salary and comprehensive benefits.
• Flexible workplace environment.
• An inclusive culture embracing diversity, exemplified by #OneBC initiatives like the Americas Women’s Forum and Racial Equality Forum.
• Opportunities for personal and professional growth within a development-focused organization.
• Participation in our mission to make sustainability the norm through Forever Chocolate, focusing on farmers, zero child labor, and environmentally positive practices.