Cash Applications Specialist I

AutoZone; Chihuahua; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading automotive parts retailer in Chihuahua is seeking a Cash Application Specialist I to support cash applications and customer inquiries. The ideal candidate has a high school diploma and 1-2 years of experience in cash applications, is fully bilingual, and proficient in Excel. The role involves working closely with customer service and collections teams to resolve payment issues and requires excellent communication skills.

Formación

• Must have 1-2 years of related cash applications experience.
• Ability to educate customers on proper payment methods.
• Excellent written and verbal communication skills.

Responsabilidades

• Work accounts to apply payments and resolve overdue balances.
• Support customer service and collections teams with payment research.
• Manage exceptions and unapplied cash maintenance.

Conocimientos

Bilingual communication

Excel proficiency

Attention to detail

Educación

High school diploma or equivalent

Herramientas

Lotus Notes

Windows

Descripción del empleo

Overview

The Cash Application Specialist I, will be responsible for supporting all internal and external customer needs in the area of cash applications. The individual will work exception reports to correctly apply payments to customer accounts, respond to inquiries regarding cash applications, and complete maintenance for unapplied cash in a timely manner.

Responsibilities

• Work accounts with an OA balance to properly apply payments and educate those customers on proper payment methods
• Ultimately, ensuring that they are all resolved before 90 days overdue
• Supports the customer service and collections teams for payment research requests by customers

Qualifications

• Level of Formal Education: A high school diploma or equivalent (G.E.D.), may include specialized or vocational courses.
• Area of Study: Accounting, finance, administration
• Years of Experience: One to two years.
• Type of Experience: related cash applications experience
• Special Certifications or Technical Skills: Fully bilingual, excellent written and verbal communication skills. At least 1 year of Excel, Lotus Notes, and Windows experience, to include toggling between multiple computer applications and/or data sources to gather required information and be highly detail oriented.

About Us

AutoZone de México is the leading retailer and distributor of automotive parts and accessories in the Americas. In Mexico, there are more than 800 stores; two distribution centers; one Store Support Center, the Centro de Apoyo a Tiendas (CAT) is located in Monterrey, México; one Business and Technology Store Support Center (BTSSC) located in Chihuahua more than 16,000 AutoZoners nationwide.

Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.