Bilingual Solutions Consultant - Pre-Sales Tech & Pilots

Zendesk; Ciudad de México; Presencial; MXN 800,000 - 1,200,000; Jornada completa

Descripción de la vacante

A leading customer service software provider in Mexico City is seeking a Solutions Consultant responsible for technical aspects of the sales cycle. The ideal candidate will have 5-8 years of experience, possess excellent communication and problem-solving skills, and be bilingual in Spanish and English. This role requires flexibility and the ability to work in a dynamic environment. Competitive salary and opportunities for growth are offered.

Formación

• 5-8 years of related experience with minimum 3 years of software pre-sales experience.
• Experience in scoping, leading, and executing customer pilots and Proof of Concepts.
• Basic knowledge in web/scripting technologies and SaaS applications.

Responsabilidades

• Convince customer executives of the technical merits of the software solution.
• Take ownership of the technical relationship with prospects.
• Deliver technical information to customers online and via virtual meetings.

Conocimientos

Interpersonal skills

Communication skills

Presentation skills

Problem-solving skills

Bilingual proficiency in Spanish and English

Flexibility and agility

Educación

Bachelor’s degree

Graduate degree

Herramientas

HTML

CSS

JavaScript

SaaS applications

REST APIs

Descripción del empleo

A leading customer service software provider in Mexico City is seeking a Solutions Consultant responsible for technical aspects of the sales cycle. The ideal candidate will have 5-8 years of experience, possess excellent communication and problem-solving skills, and be bilingual in Spanish and English. This role requires flexibility and the ability to work in a dynamic environment. Competitive salary and opportunities for growth are offered.