Bilingual Call Center Specialist — English/Spanish

Nissan Motor Corporation; Aguascalientes; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading automotive manufacturer is seeking a Bilingual Call Center Representative in Aguascalientes. The role involves managing customer inquiries regarding loan and lease accounts, ensuring high levels of service quality in a call center environment. Candidates should possess a high school diploma, fluent English, and strong customer service skills. Additionally, there are opportunities for career growth and skill enhancement through the company’s comprehensive benefits and learning programs.

Servicios

Career growth opportunities

Comprehensive benefits package

Tuition reimbursement programs

Formación

• High school diploma is required.
• Fluency in English is mandatory.
• Knowledge of call center customer service techniques is important.

Responsabilidades

• Provide outstanding service in handling inbound customer calls.
• Identify account issues and provide resolutions.
• Maintain quality standards on all calls made and received.

Conocimientos

Excellent Customer Service Techniques

Fluent English

MS Office Intermediate

Active Listening

Customer Focus

Good Grammar

Communication Skills

Educación

High school diploma

Bachelor's degree (preferred)

Descripción del empleo

A leading automotive manufacturer is seeking a Bilingual Call Center Representative in Aguascalientes. The role involves managing customer inquiries regarding loan and lease accounts, ensuring high levels of service quality in a call center environment. Candidates should possess a high school diploma, fluent English, and strong customer service skills. Additionally, there are opportunities for career growth and skill enhancement through the company’s comprehensive benefits and learning programs.