Back Office Consultant

Nasdaq; Monterrey; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading financial services firm in Nuevo León, Monterrey seeks a qualified professional to implement and configure software as per project plans. The role involves conducting workshops with customers, performing technical setups, and ensuring users are well-trained. Candidates should have a degree in a related field and a strong background in software implementation. This position offers opportunities for growth in a dynamic environment.

Formación

• Degree qualified in Computer Science, Business/Finance or related discipline, or equivalent work experience.
• Strong interest in software implementation and process management.
• Experience in GRC, application functionality technical IT subjects and products.

Responsabilidades

• Implement and configure the software according to project specifications.
• Run customer workshops to define detailed product requirements.
• Perform installations and technical setups at client sites.

Conocimientos

Financial Products Knowledge

SQL language

Software implementation

Process management

Educación

Degree in Computer Science or related discipline

Descripción del empleo

Implements and configures the software, within the boundaries of the project plan, according to specified requirements and following best practices. Installation and technical setup of the platform, employees will be at client site or through a remote connection. Delivering functional, technical or project information to sales that can be used as input for commercial proposals or as information documents.

• Run customer workshops to define the detailed product requirements.
• Working with configuration and customization of the software in an effective manner, within the boundaries of the project plan and the agreed functional requirements to ensure a smooth application and fully implemented functional requirements.
• Prepares material and gives product related training to end-users and administrators in order to achieve well trained users who are able to use the product.
• Perform installations and technical setups of the platform, onsite at clients or through a remote connection
• Pro-actively keeps knowledge and skills up-to-date in order to be able to perform an excellent job.
• Performs administrative tasks on-time and makes sure the information given is precise and complete, according to regulations, in order to keep the administration accurate and precise.
• Prepares contents and leads sessions for colleagues in order to share knowledge and experiences in own- and other departments.
• Actively contributing to delivering functional, technical or project information to sales that can be used as input for commercial proposals or as information documents.
• Be complementary to the success and growth of the individual employees as well of the team.

• Education Required: Degree qualified in Computer Science, Business/Finance or related discipline, or equivalent work experience.

• Special Qualifications: Financial Products Knowledge and SQL language is a preference - Experience and a strong interest in software implementation and process management is required - Experience within GRC, application functionality technical IT subjects and products is an advantage

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.