Administrative Assistant - Full Time Home Office

Human Quality.; Estado de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading staffing firm in Mexico is seeking a proactive Administrative Assistant. The role involves providing administrative support, managing calendars, and engaging with clients. Required skills include bilingual communication in English and Spanish, proficiency in Microsoft 365, and strong customer service capabilities. This position offers competitive salary and statutory benefits, with a work schedule from Monday to Friday, 8 AM to 5 PM PST.

Servicios

Statutory benefits

Competitive salary

Work equipment provided

Work from home

Formación

• Minimum education: Bachelor's degree.
• 1 year of experience required.
• Must be bilingual in English and Spanish.

Responsabilidades

• Provide administrative support including data entry and reports.
• Maintain CRM data accurately.
• Manage business and personal calendars.
• Perform light accounting duties.

Conocimientos

Bilingual in English and Spanish

Strong customer service skills

Communication skills

Proficient in Microsoft 365

Adaptable and eager to grow

Educación

Bachelor's degree

Herramientas

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Word

CRM platforms

Descripción del empleo

Overview

We are seeking a proactive, detail-oriented, and flexible Administrative Assistant to support both business and personal needs. You will play a key role in ensuring the smooth operation of calendars, communications, and member support.

Responsibilities

• Provide administrative support, including data entry, reports, and outbound calls.
• Maintain CRM data accurately and up to date.
• Learn plan benefits for Health Insurance Companies.
• Manage business and personal calendars.
• Perform light accounting duties.
• Organize meetings, send reminders, and coordinate company events.
• Conduct outbound welcome, quarterly, and birthday calls.
• Assist members with value-added health plan benefits (e.g., ordering OTC products).
• Support personal scheduling such as family calendar and travel arrangements.
• Collaborate with Agents to gather information for reports.
• Handle inbound/outbound calls and email outreach.
• Provide daily check-ins with CEO.
• Take accurate meeting notes and manage follow-ups.

Qualifications

• Bilingual in English and Spanish (required)
• Strong customer service and communication skills
• Positive, adaptable, and eager to grow
• Proficient in Microsoft 365 (Excel, PowerPoint, Outlook, Word, OneDrive, Teams)
• Familiarity with CRM platforms
• Knowledge of health insurance (preferred, not required)

Benefits & Schedule

• Statutory benefits
• Competitive salary
• Work equipment provided
• Work from home from
• Work schedule: Monday to Friday, from 8:00 AM to 5:00 PM PST.

Requisitos

• Educación mínima: Educación superior - Licenciatura
• 1 año de experiencia
• Idiomas: Inglés
• Edad: A partir de 20 años
• Conocimientos: CRM, Microsoft Office
• Palabras clave: administrativo, administrative, ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, casa, remoto, remote, teletrabajo, home, oficina