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Bilingual Spanish/English Tech Support Rep - Hybrid
Job summary
An international service company is seeking a bilingual Customer Support Representative to support customers in Spanish and English. This role involves troubleshooting technical issues, assisting with spare parts, and ensuring an exceptional customer experience. Ideal candidates have customer service experience, a customer-first mindset, and advanced language skills. Competitive salary of 1700 EUR gross per month with potential for a hybrid work model.
Benefits
Qualifications
- Advanced proficiency in Spanish (C1) and English (C1).
- Customer service experience in BPO or with US customers.
- Strong communication skills and problem-solving abilities.
Responsibilities
- Handle inbound and outbound requests from customers.
- Troubleshoot basic technical issues.
- Assist customers with spare parts search and purchases.
- Deliver accurate information to customers.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.