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Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Descripción de la vacante
An international digital services company is hiring a Content Moderator / Customer Service Agent fluent in Italian and English. You will ensure user safety online by moderating content and providing excellent customer support in a multicultural team. This on-site role offers relocation assistance, full training, and opportunities for career growth in Portugal.
Servicios
Formación
- Fluent in both Italian and English.
- Experience in customer service or content moderation is preferred.
- Ability to enforce safety guidelines online.
Responsabilidades
- Review and moderate user-generated content.
- Handle user inquiries with empathy and professionalism.
- Maintain logs of interactions and moderation actions.
Conocimientos
Messina, Metropolitan City of Messina, Italy
Job Openings Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.
What Youll Be Doing:
- Review and moderate user-generated content in line with platform policies
- Handle user inquiries via chat, email, or internal tools with empathy and professionalism
- Escalate violations or complex cases according to internal protocols
- Protect online communities by enforcing safety guidelines
- Maintain accurate logs of interactions and moderation actions
What We Offer:
- Relocation assistance (travel + accommodation support)
- Full onboarding and paid training
- Multicultural team environment in sunny Portugal
- Modern office facilities and supportive leadership
- Clear path for career growth in digital services and operations
Help make the digital world safer while growing your international career.
Apply now and join a purpose-driven team in Portugal!
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.