Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Velenosi & Meredith Consulting; Milano; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

An international digital services company is hiring a Content Moderator / Customer Service Agent fluent in Italian and English. You will ensure user safety online by moderating content and providing excellent customer support in a multicultural team. This on-site role offers relocation assistance, full training, and opportunities for career growth in Portugal.

Servizi

Relocation assistance

Full onboarding and paid training

Multicultural team environment

Career growth opportunities

Competenze

• Fluent in both Italian and English.
• Experience in customer service or content moderation is preferred.
• Ability to enforce safety guidelines online.

Mansioni

• Review and moderate user-generated content.
• Handle user inquiries with empathy and professionalism.
• Maintain logs of interactions and moderation actions.

Conoscenze

Fluent Italian

Strong English skills

Empathy

Professionalism

Descrizione del lavoro

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Messina, Metropolitan City of Messina, Italy

Job Openings Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

About the job Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.

What Youll Be Doing:

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!