Teleseller – E-commerce channel

Giunti Psychometrics; Firenze; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A prominent psychological assessment firm in Tuscany is seeking a Teleseller to enhance its e-commerce channel. The Teleseller will contact professionals in psychology and assist them in selecting the best products for their needs. Ideal candidates have 1-2 years of teleselling experience and excellent communication skills. Opportunities for training and growth are provided, along with a competitive compensation package focused on performance incentives.

Servizi

Initial fixed-term contract with permanent employment potential

Training on products and consultative selling techniques

Dynamic and innovative work environment

Performance-based incentives

Competenze

• 1-2 years of experience in teleselling or inside sales roles.
• Strong communication skills and consultative sales orientation.
• Familiarity with digital tools and e-commerce platforms.

Mansioni

• Contact leads in clinical psychology and related fields.
• Assist clients in selecting suitable products.
• Guide customers through the purchase process.

Conoscenze

Excellent communication skills

Active listening

Consultative sales orientation

Results orientation

Interest in psychology

Strumenti

E-commerce platforms

CRM systems

Descrizione del lavoro

Overview

Giunti Psychometrics is a European leader in psychological assessment and associated services. Our overall vision is to deliver “scientific knowledge for the development and wellbeing of people and organizations”. The core of our activity is developing innovative psychological assessments and ways of using them. We do this for clients in all major areas where scientific assessment is used:

• clinical services (clinical and health psychology, psychiatry, child and adolescent psychiatry and neuropsychiatry, neuropsychology, speech-language pathology, etc.);
• human resources management through Giunti Psychometrics HR consulting (in the fields of industrial and organizational psychology);
• school and counselling services (educational, work and university consultancy).

Giunti Psychometrics commits to offering clients high quality, innovative scientific tools and services meeting the needs of Italian clients and those in a range of other European countries.

We are looking for a Teleseller for our e-commerce channel, with the goal of :

Responsibilities

• Contacting leads among professionals in clinical psychology, counseling, and psychotherapy who have shown interest in our tests and training programs;
• Assisting them in selecting the products best suited to their needs;
• Contributing to online sales growth and strengthening customer relationships.

Key activities

• Contact clients and prospects in clinical psychology, counseling, and psychotherapy via phone;
• Present products and services (tests, kits, online training), highlighting their benefits and practical applications;
• Guide customers through the purchase process on the e-commerce platform;
• Record and update contact information in the company CRM;
• Collect market feedback and suggest initiatives to improve sales.

Qualifications

• At least 1–2 years of experience in teleselling, inside sales, commercial customer care, or similar roles;
• Excellent communication skills, active listening, and consultative sales orientation;
• Familiarity with digital tools, e-commerce platforms, and CRM systems;
• Strong results orientation and proactivity;
• Interest in psychology, training, and professional development (a plus).

What we offer

• Initial fixed-term contract, with the prospect of permanent employment.
• Training on products and consultative selling techniques.
• Dynamic and innovative work environment, with opportunities for internal growth.
• Compensation package including a fixed salary plus performance-based incentives.