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Descrizione del lavoro
A customer service organization is looking for a motivated Italian-speaking Customer Care Advisor to ensure a positive experience for Italian-speaking customers. You will handle inquiries via e-mail and phone from a remote location with relocation support available. Ideal candidates should possess strong communication and problem-solving skills. Opportunities for career growth and unique experiences await you in this role.
Servizi
Competenze
- Italian C2 level required.
- English B2 level required.
- Comfortable with multitasking in a dynamic environment.
Mansioni
- Handle customer inquiries via e-mail and phone calls.
- Ensure a positive experience for Italian-speaking customers.
Conoscenze
We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.
Location: Lisbon, Portugal
Work model: Remote (Must be in Portugal or relocate)
- €1.000 to €2.000signing bonus
- Reloation assistance (flight reimbursement)
- Option to have accommodation included
Requirements:
- Italian C2 level
- English B2 level
- Customer-Centric or SalesAttitude
- Excellent Communication Skills
- Problem-Solving Abilities
- Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
- Basic Computer Skills
Why Join Us:
- Competitive compensation package.
- Opportunities for career growth and development.
- A supportive and diverse team environment.
- Comprehensive training and ongoing learning opportunities.
- Unique experience of working abroad
- Free surfing lessons &Portuguese lessons + other benefits
*Please Upload your CV in English*
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.