Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Cross Border Talents; Genova; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading customer service company is seeking an Italian-speaking Customer Care Advisor to join their team. This role involves ensuring a positive experience for customers and requires strong communication and problem-solving skills. The position is remote, but candidates must be in Portugal or willing to relocate. The company offers competitive compensation, training opportunities, and various perks including a signing bonus and accommodation options.

Servizi

€1,000 to €2,000 signing bonus

Relocation assistance (flight reimbursement)

Option to have accommodation included

Free surfing lessons

Portuguese lessons

Comprehensive training and ongoing learning opportunities

Competenze

• Fluent in both Italian (C2) and English (B2).
• Strong customer service orientation with problem-solving skills.
• Ability to multitask in a fast-paced environment.

Mansioni

• Address customer inquiries and resolve issues via e-mail and phone calls.
• Ensure a seamless and positive experience for Italian-speaking customers.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

• €1.000 to €2.000signing bonus
• Reloation assistance (flight reimbursement)
• Option to have accommodation included

Requirements:

• Italian C2 level
• English B2 level
• Customer-Centric or SalesAttitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us:

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons &Portuguese lessons + other benefits

*Please Upload your CV in English*