Jobs in Roma, Italy
Remote Italian-Speaking Social Media Support Specialist
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Remote Italian-Speaking Social Media Support Specialist
Job summary
A leading talent recruitment firm is seeking passionate individuals for community support roles. Responsibilities include resolving inquiries, investigating reported issues on social media, and enforcing community guidelines. Candidates must have excellent communication skills, cultural awareness, and meet specific language requirements. There's a comprehensive relocation package and a gross monthly salary plus performance bonuses offered.
Benefits
Qualifications
- Up to 1 year of experience in a Business Process Outsourcing environment.
- Italian speaker (C2) with very good communication skills in English (B2).
- Availability to work in shifts, 40 hours per week.
Responsibilities
- Assist our community and resolve inquiries empathetically.
- Investigate and resolve issues reported on the social media platform.
- Enforce the company’s Terms of Use by monitoring reports of abuse.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.