Remote Italian-Speaking Social Media Support Specialist

Cross Border Talents; Bari; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading talent recruitment firm is seeking passionate individuals for community support roles. Responsibilities include resolving inquiries, investigating reported issues on social media, and enforcing community guidelines. Candidates must have excellent communication skills, cultural awareness, and meet specific language requirements. There's a comprehensive relocation package and a gross monthly salary plus performance bonuses offered.

Servizi

Relocation package including paid flight to Greece

Accommodation assistance for two weeks

Monthly performance bonus

Competenze

• Up to 1 year of experience in a Business Process Outsourcing environment.
• Italian speaker (C2) with very good communication skills in English (B2).
• Availability to work in shifts, 40 hours per week.

Mansioni

• Assist our community and resolve inquiries empathetically.
• Investigate and resolve issues reported on the social media platform.
• Enforce the company’s Terms of Use by monitoring reports of abuse.

Conoscenze

Exceptional communication and soft skills

Tech-savvy and resourceful

Ability to multitask and work efficiently

Excellent reasoning and analytical capabilities

Thrive as a team player in a fast-paced environment

Formazione

High school diploma

Descrizione del lavoro

A leading talent recruitment firm is seeking passionate individuals for community support roles. Responsibilities include resolving inquiries, investigating reported issues on social media, and enforcing community guidelines. Candidates must have excellent communication skills, cultural awareness, and meet specific language requirements. There's a comprehensive relocation package and a gross monthly salary plus performance bonuses offered.