Italian Customer Support Relocate to Athens

Cross Border Talents; Roma; In loco; EUR 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading customer service firm is seeking an Italian-speaking Customer Support Representative to join their team in Athens, Greece. This full-time, on-site position involves handling customer inquiries in Italian while providing assistance and support. The ideal candidate will possess excellent communication skills and a willingness to relocate. Benefits include a competitive salary, relocation package, and opportunities for professional growth in a multicultural environment.

Servizi

Competitive salary

Relocation package

Paid training

Professional growth opportunities

Multicultural work environment

Competenze

• Fluent in Italian and good command of English.
• Excellent communication and problem-solving skills.
• Willingness to relocate to Athens, Greece.

Mansioni

• Handle customer inquiries via phone, email, or chat in Italian.
• Provide accurate information, troubleshooting support, and order assistance.
• Escalate complex issues to the relevant teams when needed.
• Keep detailed and accurate records of customer interactions.
• Deliver a positive, solution-focused customer experience.

Conoscenze

Fluent Italian speaker

Good command of English (B2 level or higher)

Excellent communication abilities

Problem-solving abilities

Team player with customer-first mindset

Descrizione del lavoro

Italian Customer Support – Relocate to Athens

Position: Italian‑Speaking Customer Support Representative

Location: Athens, Greece

Employment Type: Full-time, On-site

Remuneration: Base salary

We are seeking an Italian‑speaking Customer Support Representative to join our client’s growing team in Athens, Greece. This is a fantastic opportunity to work in an international environment while building your customer service skills.

You will be the first point of contact for customers, providing friendly, efficient, and professional assistance to ensure their satisfaction.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat in Italian.


• Provide accurate information, troubleshooting support, and order assistance.


• Escalate complex issues to the relevant teams when needed.


• Keep detailed and accurate records of customer interactions.


• Deliver a positive, solution‑focused customer experience.

Requirements

• Fluent Italian speaker.


• Good command of English (B2 level or higher).


• Excellent communication and problem‑solving abilities.


• Team player with a customer‑first mindset.


• Willingness to relocate to Athens, Greece.

Benefits

• Competitive salary.


• Relocation package (flight, initial accommodation, and relocation support).


• Paid training and professional growth opportunities.


• A multicultural, vibrant work environment.

Apply now and start your new career adventure in Athens!