F&B Support Expert / Commis de rang ROOM SERVICE - Casa Brera

Marriott Hotels Resorts; Milano; In loco; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

A luxury lifestyle hotel in Milan is seeking a F&B Support Expert Commis de rang to join its team. This full-time position involves F&B service primarily in Room Service, ensuring guests receive high-quality dining experiences. Candidates should possess a warm demeanor, at least intermediate knowledge of Italian and English, and a passion for hospitality. Opportunities for development and growth within Marriott International are available.

Servizi

World-class training and development programs

Discounted room nights, meals, and spa access

Wellness and sustainability initiatives

Competenze

• Passion for luxury lifestyle hospitality industry.
• Previous experience in similar roles is an advantage.

Mansioni

• Prepare and set up trays for in-room dining service.
• Deliver orders to guest rooms in a courteous manner.
• Assist guests during the in-room dining experience.

Conoscenze

Warm, people-oriented demeanor

Team-player attitude

Intermediate knowledge of Italian

Intermediate knowledge of English

Safety-first approach

Positive outlook

Descrizione del lavoro

Description

Casa Brera a Luxury Collection Hotel belonging to Marriott International is recruiting F&B Support Experts Commis de rang for our ROOM SERVICE to join a team of hospitality professionals in the newest luxury lifestyle hotel in Milan.

Reporting to the F&B Outlets Manager the role will cover tasks related to F&B service, mainly in Room Service, with the possibility of supporting any of our four outlets.

This is a full-time position, 5 nights a week with 2 days off. The starting date is estimated in July.

About us

Casa Brera is an unexpected gateway in the heart of Brera.

Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist façade you will find a world of international elegance transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury, authentic lifestyle and timeless Milanese elegance.

A culinary hub where flavors and sounds from different places interlace. Odachi showcases authentic Japanese cuisine in a cosmopolitan setting while Scena offers a true Italian experience. Living is a welcoming space for guests to socialize over aperitivo and Milanese bites. By night the rooftop sky bar transforms into a destination with a pool and lounge areas offering views of the city skyline.

Join Casa Brera, the new place to be in Milan, where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.

The impact you’ll make

Breakfast, lunch or dinner—the best meals aren’t just made by chefs. They’re made memorable by the great service our guests enjoy. As one of our F&B Service Experts you’ll know every dish on the menu to make recommendations and answer questions. You’ll ensure food and drinks are served quickly, efficiently and with a smile, and you’ll resolve any issues promptly. Our guests will leave feeling well-fed, happy and eager to return.

Connect your passions with a rewarding opportunity

You’re a food and beverage enthusiast who enjoys making others feel at home. You’ll entertain and meet people from around the world, expanding your experience. You’ll grow through opportunities to explore the business and open yourself to various career options. Regardless of your path, we’ll help you feel at home.

You may work in any of our outlets, broadening your F&B service knowledge. This is just the beginning; we believe in the potential of our talents and will help you grow within our Company.

Join a newly opened lifestyle luxury hotel

Working in a newly opened luxury lifestyle hotel is an opportunity to gain strong hospitality expertise and exposure to Marriott International leaders. This can accelerate your career growth within the company and provide tools to be involved in other openings at national and international levels. It is a challenging but rewarding experience.

What you’ll do

• Prepare and set up trays and trolleys for in-room dining service according to hotel standards.
• Deliver orders to guest rooms in a timely, courteous and discreet manner.
• Assist guests during the in-room dining experience, ensuring personalized and high-quality service.
• Collect trays and trolleys from guest rooms within the expected timeframe while respecting guest privacy.
• Keep the Room Service pantry, workstations and equipment clean and organized.
• Coordinate with the kitchen, bar and stewarding team to ensure smooth service flow.
• Report any technical issues or special guest requests to the supervisor.
• Maintain a professional and discreet demeanor in line with luxury hospitality standards.

What you’ll need

• Passion for the luxury lifestyle hospitality industry.
• A warm, people-oriented demeanor and a team-player attitude.
• At least intermediate knowledge of Italian and English.
• A safety-first approach.
• Positive outlook and dependability.
• Previous experience in similar roles is an advantage.

What we offer

• A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
• Part of Marriott International—the largest hospitality brand in the world—this means national and international promotion opportunities for the right candidates.
• World-class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
• Work alongside award-winning hospitality professionals.
• Discounted room nights, meals and spa access in more than 9,000 hotels worldwide.
• Discounts for your friends and family.
• 5 euros breakfast when staying at any of our European hotels.
• Performance and recognition programs.
• Wellness and sustainability initiatives.

Explore our very big world

As a world-class leader in the travel industry, Marriott International offers opportunities to entertain and meet people from around the world. You’ll find a place where your personality and ideas are appreciated as much as the work you do, and you’ll grow through opportunities to explore the business and open yourself to various career options.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. You’ll be valued and appreciated for the impact you make in your role.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state or local laws.

Key Skills

Text may include additional role-relevant skills as applicable.

Employment Type : Full-Time

Experience : years

Vacancy : 1