Costumer Service jobs in Italy

Azienda

Our client is a well-established entity within the Industrial / Manufacturing industry. This large organization is renowned for its commitment to innovation and excellence, with a strong global presence and a diverse, dedicated workforce.

Offerta

Key Responsibilities and Outcomes:

• Provide top-notch customer service to clients, addressing their needs and concerns with speed and professionalism.
• Troubleshoot technical issues related to the company's products and services.
• Work closely with other departments to ensure consistent and efficient service delivery.
• Conduct regular training sessions to update knowledge and skills.
• Maintain detailed records of customer interactions and transactions.
• Contribute to team effort by accomplishing related results as needed.

Competenze ed esperienza

Qualifications & Technical knowledge:

• A degree in Engineering or a related field.
• 3 years' experience in application engineering or inside sales is desired.
• Ability to communicate in English effectively at all levels (verbal, written and presentation skills).
• Knowledge of ISO/ANSI/ASME standards relevant to actuator applications.
• Experience preparing bids for industrial/OEM projects or EPC customers.
• Strong technical acumen and problem-solving skills.
• Excellent communication and interpersonal skills.
• A customer-centric approach with a commitment to delivering high levels of customer satisfaction.
• Experience or strong interest in continuous improvement methodologies (e.g. Lean, Kaizen, Six Sigma) to drive process efficiency and operational excellence.

Completa l'offerta

• A competitive salary
• A supportive and collaborative work environment.
• Opportunities for professional development and growth.
• A comprehensive benefits package.
• The chance to be part of a large organization in the exciting Industrial / Manufacturing sector.

We encourage all qualified applicants to apply and join us in our mission to deliver top-quality customer service in the Industrial / Manufacturing industry, based in Tuscany.