Training Specialist (Facility Management)

Staffinc; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading staffing platform in Indonesia is seeking a Training Specialist to enhance employee development and facilitate effective training programs. The ideal candidate will have over 5 years of experience in Facility Management with a strong background in training roles. This position requires a bachelor's degree and excellent communication skills in Indonesian and English. Join us to make a real impact in our dynamic work environment.

Qualifications

• Minimum 5 years experience in FM, with at least 2 years in training role.
• Strong knowledge of FM soft services; cleaning, security, etc.
• Proven experience in creating and delivering training programs, including SOP development.

Responsibilities

• Assess FM manpower performance and quality.
• Develop comprehensive training materials and implement programs.
• Facilitate workshops and conduct virtual learning sessions.

Skills

Employee Development

Training Program Design

Service Quality

Continuous Improvement

Excellent communication skills

Education

Bachelor’s degree in Human Resources, Business Administration, Facility Management, or related field

Job description

Join our internal team at Staffinc and seize the opportunity to contribute and grow within our dynamic environment!

About Staffinc

Staffinc is Indonesia’s leading digital staffing platform, providing end-to-end workforce solutions:

• Staffing: From recruitment to payroll management.
• HR System: Simplified hiring, payroll, and benefits.
• Procurement & Rental: Essential tools and equipment for workers.

Since 2018, Staffinc has empowered 1.7 million+ workers in 350+ cities, combining people and technology for real impact.

Responsibilities

Employee Development:

1. Assess FM manpower performance and quality
2. Provide coaching

Training Program Design:

1. Develop comprehensive training materials: manuals/modules related to FM soft services
2. Implement training programs tailored to different skill levels
3. Create and maintain SOPs for various FM tasks

Training Delivery:

1. Facilitate in-person workshops: including hands-on training
2. Conduct virtual learning sessions
3. Lead induction/on-the-job training

Service Quality:

1. Build success matrices
2. Conduct quality and performance audits
3. Monitor and train outcomes

Continuous Improvement:

1. Keep up-to-date with industry trends
2. Revise and improve training materials

Reporting and Documentation:

1. Maintain detailed records of training activities
2. Ensure proper documentation of SOPs, training materials, safety standards

Projects Roll-Out preparation:

1. Designing solutions for FM projects

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Facility Management, or related field
• Minimum 5 years experience in FM, with at least 2 years in training role
• Strong knowledge of FM soft services; cleaning, security, etc
• Proven experience in creating and delivering training programs, including SOP development
• Strong understanding of service quality standards and KPIs for performance evaluation
• Ability to design and implement learning modules
• Excellent communication skills in both Indonesian and English, with the ability to engage learners