SUMI Hotel Semarang or Jakarta - General Manager

Sumi Hotel; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hotel chain in Jakarta is seeking a General Manager to oversee staff training, maintain cleanliness, and address guest complaints. The ideal candidate should have a minimum of 4 years of relevant experience and be an undergraduate in a related field. Proficiency in basic Excel is expected. This position offers a competitive environment with opportunities for professional growth.

Qualifications

• Minimum 4 years relevant experience.
• Have not worked in more than 2 companies within last 5 years.

Responsibilities

• Manage and train HK, FO, Security & Engineering staffs.
• Maintain cleanliness of rooms and common areas.
• Address guest complaints on-site and online.
• Maintain amenities stock and cleaning equipment condition.
• Prepare data for management team.
• Basic revenue analysis & room pricing competitor research.

Skills

Planning and interpersonal skill

Experience in de-escalating conflicts

Basic excel

Education

Undergraduate from any major

Preferably supply chain, Hotel management, property management, facility management or General affair

Job description

SUMI Hotel Semarang or Jakarta - General Manager

• Manage and train HK, FO, Security & Engineering staffs
• Maintain cleanliness of rooms and common areas (lighting, cleanliness, wifi)
• Address guest complaints on-site and online
• Maintain amenities stock (shower gel, tissue) and cleaning equipment condition (mops, pails)
• Prepare data (scheduling, laundry & amenities consumption) for management team
• Basic revenue analysis & room pricing competitor research

Requirements

• Have not worked in more than 2 companies within last 5 years
• Planning and interpersonal skill, experience in de-escalating conflicts
• Minimum 4 years relevant experience
• Undergraduate from any major, preferably supply chain, Hotel management, property management, facility management or General affair
• Basic excel