Store Trainer (Mandarin Speaker)

KKV INTERNATIONAL INDONESIA; Jakarta Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retail training organization in Jakarta is seeking a Trainer to develop and implement comprehensive training programs for store employees. You will organize training courses on product knowledge and sales skills, evaluate training effectiveness, and maintain the training repository. The ideal candidate must possess Mandarin proficiency and a Bachelor's degree, along with experience in industry training and operational support. This position offers an opportunity to contribute to the development of retail operations across Indonesia.

Qualifications

• Mandarin proficiency is a must.
• Bachelor's degree or above with industry training experience preferred.
• Experience in preparing training materials essential.
• In-depth understanding of store operations required.
• Excellent communication and teamwork skills needed.

Responsibilities

• Develop and implement training programs for store employees.
• Organize various training courses including product knowledge and sales skills.
• Evaluate training effectiveness and adjust content based on feedback.
• Design special project skill training programs for store operations.
• Maintain and update training repository for resources.

Skills

Mandarin Proficiency

Communication Skills

Teamwork

Operational Support

Education

Bachelor's degree

Job description

Develop and implement training programs for store employees, including onboarding training for new employees, in-service training, and skills enhancement training, etc.

Organize and host various training courses, including but not limited to product knowledge, sales skills, Client Server, operational processes, and company rules and regulations, etc.

Evaluate the training effectiveness, understand the training results through methods such as tests, questionnaires, and trainee feedback, and continuously optimize and improve the training content and methods based on the evaluation results.

Design and implement special project skill training programs to address specific issues in store operations, thereby enhancing employees' practical operation abilities and problem-solving skills.

Maintain and update the training repository, including training manuals, operating guides, video tutorials, etc.

Ensure the timeliness and accuracy of training materials to provide reliable reference resources for store employees.

Based on store feedback, adjust and optimize training programs, provide daily training support to stores, answer questions encountered by employees in their work, and ensure that training aligns with actual needs.

Qualifications

Mandarin Proficiency is a must

Bachelor's degree or above, with industry training experience, and those with non-China (Indonesia) store training experience are preferred

Have experience in preparing relevant materials such as industry training manuals and training guidelines.

Have in-depth understanding of store operations and be able to provide effective operational support and improvement suggestions.

Possess excellent communication skills and teamwork spirit, and be able to effectively cooperate with team members from diverse backgrounds.

How many years' experience do you have as a Training Specialist?

Retail & Consumer Products 1,001-5,000 employees

Blue Origin Group opened its first retail store in Indonesia at Central Park Mall in Jakarta and has now opened stores in major supermarkets across Indonesia. As of Q2 2024, Blue Origin has 66 successfully operated stores in Indonesia, with more in the pipeline.

Blue Origin currently employs more than 2,000 people in Indonesia's major cities and popular shopping districts, and has gained invaluable experience in the operation and management of retail stores.

In the future, Blue Origin Group's retail business will continue to expand to other countries to capture more market share. Blue Origin Group will also launch new businesses such as Catering and Electronic Entertainment Business in 2024.

Trainer (OPPO Store)

PT.SELALU BAHAGIA SEJAHTERA

Jakarta, ID